{"id":31202,"date":"2022-08-18T16:12:02","date_gmt":"2022-08-18T14:12:02","guid":{"rendered":"https:\/\/handelsverband.swiss\/?post_type=ajde_events&#038;p=31202"},"modified":"2022-08-18T16:12:33","modified_gmt":"2022-08-18T14:12:33","slug":"11-retail-forum-switzerland-2022","status":"publish","type":"ajde_events","link":"https:\/\/handelsverband.swiss\/fr\/events\/11-retail-forum-switzerland-2022\/","title":{"rendered":"11. Retail Forum Switzerland 2022"},"content":{"rendered":"<div id=\"comp-l4xue9iv\" class=\"_2Hij5 _3bcaz\" data-testid=\"richTextElement\">\n<p class=\"font_3\"><strong>What Makes a Great Customer Experience.<\/strong><\/p>\n<p class=\"font_3\"><span style=\"font-size: 1rem;\">Customer Experience Management geh\u00f6rt heute zweifelsohne zur wichtigsten F\u00fchrungsaufgabe f\u00fcr s\u00e4mtliche Unternehmen und Marken mit einem hohen Kundenfokus. Der Unternehmenserfolg h\u00e4ngt n\u00e4mlich weitgehend davon ab, ob es ihnen gelingt, ihren Kunden nachhaltige und positive Erlebnisse zu vermitteln und einen un\u00fcbertrefflichen Kundenservice zu bieten.<\/span><\/p>\n<\/div>\n<div id=\"comp-l4xugno4\" class=\"_2Hij5 _3bcaz\" data-testid=\"richTextElement\">\n<p class=\"font_7\"><span class=\"wixGuard\">\u200b<\/span>Begeisterte Kunden bleiben l\u00e4nger treu, kaufen mehr und h\u00e4ufiger, und besitzen eine h\u00f6here Preisbereitschaft.<\/p>\n<p class=\"font_7\">Doch wie l\u00e4sst sich diese Kundenbegeisterung entlang der gesamten Customer Journey an jedem Touchpoint entfachen?<\/p>\n<p><strong>Folgende Themen erwarten Sie am 11. Retail Forum Switzerland 2022:<\/strong><\/p>\n<ul>\n<li><span style=\"font-size: 1rem;\">Top aktuelle Market Insights zur Retail-, Handelsimmobilien- und Shoppingcenter Branche<\/span><\/li>\n<li class=\"font_8\">Zukunftsweisende L\u00f6sungen und Strategien<\/li>\n<li class=\"font_8\">Innovative Konzepte und Best Practice Beispiele aus dem In- und Ausland<\/li>\n<li class=\"font_8\">Hauptthema Customer Experience: Beispiele verschiedener Branchen und bekannter Marken, Handelsunternehmen, Dienstleister und Hersteller.<\/li>\n<li class=\"font_8\">Schweizer Shoppingcenter: Der Weg vom Konsumtempel zur Freizeit- und Erlebnisdestination<\/li>\n<li class=\"font_8\">Placemaking: Die neue K\u00f6nigsdisziplin und der Rettungsanker f\u00fcr die Handelsimmobilien- und Shoppingcenterbranche<\/li>\n<li class=\"font_8\">Mixed-Use: Die Zauberformel f\u00fcr Innenst\u00e4dte und Shoppingcenter und warum der Nutzungsmix in Zukunft \u00fcber Erfolg und Misserfolg entscheidet<\/li>\n<li class=\"font_8\">Revitalisierung, Repositionierung, Rebranding\u00a0u.v.m.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.retailforum.ch\/programm\" target=\"_blank\" rel=\"noopener\">Zum Programm<\/a><\/p>\n<p>Anhand von Best Practice Beispielen aus verschiedenen Branchen und bekannten Marken, Handelsunternehmen und Hersteller erfahren Sie am 11. Retail Forum Switzerland alles rund um erfolgreiches Customer Experience Management. &#8211; Eine Teilnahme lohnt sich auf jeden Fall!<\/p>\n<p><a href=\"https:\/\/www.retailforum.ch\/\" target=\"_blank\" rel=\"noopener\">Zur Anmeldung<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"author":4782,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false},"tags":[],"event_type":[],"event_type_2":[],"class_list":["post-31202","ajde_events","type-ajde_events","status-publish","hentry","event_location-radisson-blu-hotel","event_organizer-scc-swiss-council-community-gmbh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>11. 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