{"id":18624,"date":"2020-07-15T15:45:21","date_gmt":"2020-07-15T13:45:21","guid":{"rendered":"https:\/\/handelsverband.swiss\/?page_id=18624"},"modified":"2020-07-15T15:45:21","modified_gmt":"2020-07-15T13:45:21","slug":"faq-les-services-postaux","status":"publish","type":"page","link":"https:\/\/handelsverband.swiss\/fr\/faq-les-services-postaux\/","title":{"rendered":"FAQ \u2013 Les services postaux"},"content":{"rendered":"
\n

La Poste Suisse a cr\u00e9\u00e9 une page internet afin que vous puissiez vous renseigner \u00e0 tout moment sur la situation actuelle concernant les services offerts par la Poste Suisse: <\/span>https:\/\/www.post.ch\/fr\/pages\/corona\/limitation-de-l-offre<\/a><\/h1>\n<\/div>\n
22 juin 2020<\/h5>\n

La Poste Suisse acceptera \u00e0 nouveau les envois encombrants dans le cadre habituel et les distribuera comme auparavant.<\/p>\n

1 avril 2020<\/h5>\n

La Poste Suisse annonce qu’elle va allouer des contingents de colis aux 100 plus grands d\u00e9taillants en ligne.<\/p>\n

28. M\u00e4rz 2020<\/h5>\n

La Poste Suisse annonce des restrictions sur l’acceptation d’objets encombrants.<\/p>\n

17 mars 2020<\/h5>\n

La poste du\u00a0Liechtenstein ne distribue<\/a>\u00a0des lettres que tous les deux jours. Les colis sont livr\u00e9s quotidiennement \u00e0 Balzers, Triesen, Vaduz et Schaan, et tous les deux jours dans les autres municipalit\u00e9s en m\u00eame temps que les lettres.<\/p>\n

13 mars 2020<\/h5>\n

Les mesures impos\u00e9es par l\u2019Office f\u00e9d\u00e9ral de la sant\u00e9 publique OFSP en rapport avec le coronavirus n\u2019ont actuellement aucune incidence directe sur les services de distribution offerts par la Poste Suisse.<\/p>\n

Que se passe-t-il en cas de d\u00e9faillance d\u2019un centre de colis ?<\/h6>\n

Dans ce cas, le traitement des colis peut \u00eatre pris en charge par les autres centres de colis. En outre, la distribution des colis est organis\u00e9e de mani\u00e8re tr\u00e8s d\u00e9centralis\u00e9e et la poste serait donc en mesure de r\u00e9agir \u00e0 une d\u00e9faillance de centre de colis. La Poste peut r\u00e9agir de mani\u00e8re modulaire dans diff\u00e9rents sc\u00e9narios. Des mesures ont \u00e9t\u00e9 d\u00e9finies dans le domaine de la logistique du fret et dans les filiales afin de maintenir les activit\u00e9s quotidiennes dans la qualit\u00e9 habituelle.<\/p>\n

Mesures sp\u00e9ciales Tessin<\/h6>\n

Cependant, la situation tendue dans le canton du Tessin en rapport avec le coronavirus n\u2019est pas sans cons\u00e9quences pour la Poste. Pour r\u00e9duire le risque d\u2019infection chez les employ\u00e9s, les facteurs tessinois sont divis\u00e9s en \u00e9quipes qui pr\u00e9parent et effectuent leurs tourn\u00e9es de distribution \u00e0 des moments diff\u00e9rents. Les clients concern\u00e9s recevront donc temporairement leur courrier (principalement les lettres) un peu plus tard. La Poste est \u00e0 la recherche de solutions flexibles qui peuvent \u00eatre mises en \u0153uvre rapidement. L\u2019objectif est de garantir que les employ\u00e9s restent en bonne sant\u00e9 et que les services postaux puissent \u00eatre assur\u00e9s.<\/p>\n

28 f\u00e9vrier 2020<\/h5>\n

La Poste r\u00e9\u00e9value constamment la situation et a mis en place une cellule de crise. Jusqu\u2019\u00e0 nouvel ordre, les colis seront trait\u00e9s et livr\u00e9s sans restrictions ni incidence sur la palette de services.<\/p>\n","protected":false},"excerpt":{"rendered":"

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