{"id":60420,"date":"2026-03-10T14:39:26","date_gmt":"2026-03-10T13:39:26","guid":{"rendered":"https:\/\/handelsverband.swiss\/?page_id=60420"},"modified":"2026-03-10T14:39:26","modified_gmt":"2026-03-10T13:39:26","slug":"espace-membres-2-2","status":"publish","type":"page","link":"https:\/\/handelsverband.swiss\/fr\/members\/espace-membres-2-2\/","title":{"rendered":"Espace membre"},"content":{"rendered":"<ul aria-labelledby=\"alternatives-heading\">\n<li><a href=\"#Assembl\u00e9 des membres\">Informations g\u00e9n\u00e9rale<\/a><\/li>\n<li><a href=\"#Assembl\u00e9 des membres\">Assembl\u00e9 g\u00e9n\u00e9rale<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Statistiques annuelles\">Statistiques annuelles<\/a><span style=\"font-size: 1rem;\">\u00a0<\/span><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Logos\">Logos<\/a><span style=\"font-size: 1rem;\">\u00a0<\/span><\/li>\n<li><a href=\"#Quickcheck\">Quick Check<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Contrats cadres\">Contrats cadres<\/a><span style=\"font-size: 1rem;\">\u00a0<\/span><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Asile colis\">Coop\u00e9rations : Asile colis, encarts-catalogue et autres coop\u00e9rations marketing\u00a0<\/a><\/li>\n<li><a href=\"#Shopping Guide\" target=\"_blank\" rel=\"noopener noreferrer\">Shopping Guide<\/a><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Ev\u00e9nement ASVAD\">Ev\u00e9nements <\/a><span style=\"font-size: 1rem;\">\u00a0<\/span><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Toolbox\">Protection des Donn\u00e9s et <\/a><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#Toolbox\">CGV <\/a>\u00a0<span style=\"font-size: 1rem;\">\u00a0<\/span><\/li>\n<li><a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"#EMOTA\">EMOTA<\/a><\/li>\n<li><a href=\"#ORI\">Etude ORI Omni Channel Index<\/a><\/li>\n<li><a href=\"#onlinehaendlerbefragung\">Online Retailer Survey<\/a><\/li>\n<li><a href=\"#commercereport\">Etude Commerce Report 2022<\/a><\/li>\n<li><a href=\"#OmniChannelmanagement\">Omni Channel Management 2021<\/a><\/li>\n<li><a href=\"#internetnutzung\">Etude Internetnutzung Schweiz<\/a><\/li>\n<li class=\"lmt__translations_as_text__item\"><a href=\"https:\/\/handelsverband.swiss\/fr\/members\/check-list-penurie-delectricite\/\" target=\"_blank\" rel=\"noopener\">Check-list g\u00e9n\u00e9rale<\/a><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/VEZ-Zikular-10-22-Strommangellage-FR.pdf\" target=\"_blank\" rel=\"noopener\">VEZ Zirkular Strommangellage<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Informations g\u00e9n\u00e9rales<\/h2>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/08\/240719_SECO-Beschwerde_Handelsverband.pdf\" target=\"_blank\" rel=\"noopener\">Plainte adress\u00e9e au SECO contre TEMU en juillet 2024 (document en allemand)<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Assembl\u00e9 g\u00e9n\u00e9rale<\/h2>\n<h5>2025<\/h5>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/Protokoll_FRA_2025_05_14.pdf\" target=\"_blank\" rel=\"noopener\">Proc\u00e8s-verbal de l&#8217;assembl\u00e9e des membres 2025<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Ordre-du-jour-Assemblee-generale-2025-FR.pdf\" target=\"_blank\" rel=\"noopener\">Ordre du jour 2025<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-3_Protokoll_2024_05_29.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 3 &#8211; Proc\u00e8s-verbal de l&#8217;Assembl\u00e9e g\u00e9n\u00e9rale 2024 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Rapport-annuel-2024_FRA-final.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 4 &#8211; Rapport Annuel 2024\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-5_Jahresrechnung-2024.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 5 &#8211; Comptes annuels 2024 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-5_Revisionsbericht-2024.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 5 &#8211; Rapport de r\u00e9vision 2024 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-7_Proposition-delection-2025.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 7 &#8211; \u00c9lection des nouveaux membres du comit\u00e9<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-8_Budget-2025-zu-Abschluss-2024.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 8 &#8211; Budget 2025 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/Traktandum-9_Approbation-des-cotisations-annuelles-des-membres-2026.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 9 &#8211; Cotisations annuelles des membres 2025<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/Traktandum-10_Stand-Temu.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 10 &#8211; Situation Temu (en allemand)<\/a><\/p>\n<h5>2024<\/h5>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/06\/Protokoll_2024_05_29-FRA.pdf\" target=\"_blank\" rel=\"noopener\">Proc\u00e8s-verbal de l&#8217;assembl\u00e9e des membres 2024\u00a0<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Ordre-du-jour-Assemblee-generale-2024.pdf\" target=\"_blank\" rel=\"noopener\">Ordre du jour 2024<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-Ordre-du-jour-4-Proces-verbal-de-lassemblee-generale-2023.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 4 &#8211; Proc\u00e8s-verbal de l&#8217;Assembl\u00e9e g\u00e9n\u00e9rale 2023 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/Rapport-annuel-2023_final.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 5 &#8211; Rapport Annuel 2023<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-Ordre-du-jour-6-Comptes-annuels-2023.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 6 &#8211; Comptes annuels 2023 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-Ordre-du-jour-6-Rapport-de-revision-2023.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 6 &#8211; Rapport de r\u00e9vision 2023 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-Ordre-du-jour-9-Adaptation-des-statuts.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 9 &#8211; Adaptation des statuts<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-Ordre-du-jour-10-Budget-2024.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 10 &#8211; Budget 2024<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Annexe-ordre-du-jour-11-Cotisations-annuelles-des-membres-2025.pdf\" target=\"_blank\" rel=\"noopener\">Annexe 11 &#8211; Cotisations annuelles des membres 2025<\/a><\/p>\n<h5>2023<\/h5>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/06\/Protokoll-Mitgliederversammlung-2023.pdf\" target=\"_blank\" rel=\"noopener\">Proc\u00e8s-verbal de l&#8217;assembl\u00e9e des membres 2023 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Ordre-du-jour-de-lAssemblee-generale-2023.pdf\" target=\"_blank\" rel=\"noopener\">Ordre du jour 2022<\/a><\/p>\n<p>Annexe 3 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Beilage-3-Protokoll-Mitgliederversammlung-2022-2.pdf\" target=\"_blank\" rel=\"noopener\">Proc\u00e8s-verbal de l&#8217;Assembl\u00e9e g\u00e9n\u00e9rale 2022 (en allemand)<\/a><\/p>\n<p>Annexe 4 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Annexe-4-Rapport-annuel-2022.pdf\" target=\"_blank\" rel=\"noopener\">Rapport Annuel 2022<\/a><\/p>\n<p>Annexe 5 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Beilage-5-Jahresrechnung-und-Revisionsbericht-2022.pdf\" target=\"_blank\" rel=\"noopener\">Comptes annuels et le rapport\u00a0de l&#8217;organe de\u00a0r\u00e9vision (en allemand)<\/a><\/p>\n<p>Annexe 9 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Annexe-9-Adaptation-du-code-moral.pdf\" target=\"_blank\" rel=\"noopener\">Adaptation du code moral<\/a><\/p>\n<p>Annexe 8 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/04\/Annexe-11-Cotisation-annuelle-2024.pdf\" target=\"_blank\" rel=\"noopener\">Cotisations annuelles 2024<\/a><\/p>\n<h5>2022<\/h5>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/06\/Protokoll-Mitgliederversammlung-2022_FINAL.pdf\" target=\"_blank\" rel=\"noopener\">Proc\u00e8s-verbal de l&#8217;assembl\u00e9e des membres 2022 (en allemand)<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Traktanden-Mitgliederversammlung-2022_FRA.pdf\" target=\"\" rel=\"noopener\">Ordre du jour 2022<\/a><\/p>\n<p>Annexe 2 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Beilage-2-Protokoll-Mitgliederversammlung-2021-1.pdf\" target=\"\" rel=\"noopener\">Protokoll Mitgliederversammlung 2021<\/a><\/p>\n<p>Annexe 3 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Beilage-3-Jahresbericht-2021-FRA.pdf\" target=\"\" rel=\"noopener\">Rapport Annuel 2021<\/a><\/p>\n<p>Annexe 4 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Beilage-4-Jahresrechnung-und-Revisionsbericht-2021-1.pdf\" target=\"\" rel=\"noopener\">Jahresrechnung und Revisionsbericht 2021<\/a><\/p>\n<p>Annexe 8 &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Beilage-8-Mitgliederbeitraege-2023.pdf\" target=\"_blank\" rel=\"noopener\">Cotisations annuelles 2023<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"Statistiques annuelles\">Statistiques annuelles<\/h2>\n<div class=\"plugin_cms-text\">\n<h5>2025 &#8211; Disponibles le 12.03.2026 d\u00e8s 10h30<\/h5>\n<p><strong>Charts en Fran\u00e7ais \/\u00a0Communiqu\u00e9 de presse en Fran\u00e7ais<\/strong><br \/>\n<strong>Charts Deutsch \/\u00a0Medienmitteilung Deutsch<\/strong><\/p>\n<h5>2024<\/h5>\n<p><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/Complet-Marche-Suisse-du-commerce-en-ligne-2024-FRA.pdf\" target=\"_blank\" rel=\"noopener\">Charts en Fran\u00e7ais<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/NIQ-GfK-Communique-de-presse-ASSOCIATION-DE-COMMERCE.swiss_final.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse en Fran\u00e7ais<\/a><\/strong><br \/>\n<strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/Komplett-Onlinehandelsmarkt-Schweiz-2024-Stand-12.3.25.pdf\" target=\"_blank\" rel=\"noopener\">Charts Deutsch<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/NIQ-GfK-Pressenitteilung-Handelsverband.swiss_final-DE.pdf\" target=\"_blank\" rel=\"noopener\">Medienmitteilung Deutsch<\/a><\/strong><\/p>\n<h5>2023<\/h5>\n<p><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/FR_Onlinehandelsmarkt-Schweiz-2023-komplett-Stand-13.3.2024-final.pdf\" target=\"_blank\" rel=\"noopener\">Charts en Fran\u00e7ais<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/FR-2024.03.12-Medienmitteilung_HANDELSVERBAND-GfK_Onlinehandel-2023-Stand-8.3.2024-final.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse en Fran\u00e7ais<\/a><\/strong><br \/>\n<strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/Onlinehandelsmarkt-Schweiz-2023-komplett-Stand-13.3.2024.pdf\" target=\"_blank\" rel=\"noopener\">Charts Deutsch<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/DE-2024.03.12-Medienmitteilung_HANDELSVERBAND-GfK_Onlinehandel-2023-Stand-8.3.2024-final.pdf\" target=\"_blank\" rel=\"noopener\">Medienmitteilung Deutsch<\/a><br \/>\n<\/strong><\/p>\n<h5>2022<\/h5>\n<p><strong><a href=\"https:\/\/www.dropbox.com\/s\/hv2owh9x9ei8dku\/March%C3%A9%20du%20commerce%20en%20ligne%20Suisse%202022_FRA_Membres.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts en Fran\u00e7ais<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/FR-2023.03.08-Medienmitteilung_HANDELSVERBAND-GfK_Onlinehandel-2022_final.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse en Fran\u00e7ais<\/a><br \/>\n<\/strong><strong><a href=\"https:\/\/www.dropbox.com\/s\/nkupwj86mh6wj0l\/Onlinehandelsmarkt%20Schweiz%202022_Mitglieder.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts Deutsch<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/DE-2023.03.08-Medienmitteilung_HANDELSVERBAND-GfK_Onlinehandel-2022_final.pdf\" target=\"_blank\" rel=\"noopener\">Medienmitteilung Deutsch<\/a><\/strong><\/p>\n<h5>2021<\/h5>\n<p><strong><a href=\"https:\/\/www.dropbox.com\/s\/5xluhbre7nljcxc\/March%C3%A9%20du%20commerce%20en%20ligne%20Suisse%202021_FRA_09.03.2022%20Version%20Mitglieder.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts en Fran\u00e7ais<\/a><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/2022_Online-und-Versandhandelsmarkt-Schweiz_09.03.2022-Version-Medien.pdf\" target=\"_blank\" rel=\"noopener\"> \/\u00a0<\/a><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/FR-2022.03.09-Medienmitteilung_HANDELSVERBAND-VSV-GfK_Onlinehandel-2021_final.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse en Fran\u00e7ais<\/a><br \/>\n<a href=\"https:\/\/www.dropbox.com\/s\/5qu3wtgdau1l3s0\/2022_Online-und%20Versandhandelsmarkt%20Schweiz_09.03.2022%20Version%20Mitglieder.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts Deutsch<\/a><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/Marche-du-commerce-en-ligne-Suisse-2021_FRA_09.03.2022-Version-Media.pdf\"> \/\u00a0<\/a><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/DE-2022.03.09-Medienmitteilung_HANDELSVERBAND-VSV-GfK_Onlinehandel-2021_final.pdf\" target=\"_blank\" rel=\"noopener\">Medienmitteilung Deutsch<\/a><br \/>\n<\/strong><\/p>\n<h5>2020<\/h5>\n<p><strong><a href=\"https:\/\/www.dropbox.com\/s\/fdpsucd55d90549\/March%C3%A9%20de%20la%20vente%20en%20ligne%20Suisse%202020_Version%20Membres.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts en Fran\u00e7ais<\/a><a href=\"https:\/\/www.dropbox.com\/s\/ymznbjknzoeatcd\/Onlinehandelsmarkt%20Schweiz%202020_Version%20Mitglieder.pdf?dl=0\" target=\"_blank\" rel=\"noopener\"> \/\u00a0<\/a><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/03\/FR-2021.03.10-Communique-de-presse-ASSOCIATIONDECOMMERCE.swiss-GfK_Onlinehandel-2020_FINAL-2.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse en Fran\u00e7ais<\/a><br \/>\n<\/strong><strong><a href=\"https:\/\/www.dropbox.com\/s\/ymznbjknzoeatcd\/Onlinehandelsmarkt%20Schweiz%202020_Version%20Mitglieder.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Charts Deutsch<\/a> \/\u00a0<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/03\/DE-2021.03.10-Medienmitteilung_HANDELSVERBAND-VSV-GfK_Onlinehandel-2020_FINAL-1.pdf\" target=\"_blank\" rel=\"noopener\">Medienmitteilung Deutsch<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<h2 id=\"Logos\">Logos<\/h2>\n<div class=\"plugin_cms-text\">\n<p><a href=\"https:\/\/www.dropbox.com\/s\/fgziv7ti3aurohd\/trust-ecommerce.png?dl=0\">EMOTA European Trustmark<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2018\/04\/vsv_trademark.zip\">Swiss Online Garantie<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/hv_brand_rgb.png\" target=\"_blank\" rel=\"noopener noreferrer\">ASSOCIATION DE COMMERCE.swiss<\/a><\/p>\n<p>Anciens logos sur demande<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"Quickcheck\">Quick Check<\/h2>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/Formulaire-Quick-Check-FRA.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Formulaire \/ contenue Quick Check<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"Contrats cadres\">Contrats cadres<\/h2>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Advantages-Contrats-cadres_2024.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Factsheet avantages contrats cadres<\/strong><\/a><\/p>\n<ul>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/nca6mlx24qzltqz\/Conv%20Prestations%20relatives%20aux%20colis%20vente%20a%20dist%202023_final_FR%20Traduction_.pdf?dl=0\" target=\"_blank\" rel=\"noopener noreferrer\">La Poste &#8211; contrat cadre colis de 2023<\/a><br \/>\n<a href=\"https:\/\/www.dropbox.com\/scl\/fi\/zj0lj14zmtwxmsgye4gjf\/Nachtrag-zur-Vereinbarung-Paketpost-2023-f-r-2026.pdf?rlkey=lnpp5zrm5oojcp3vxatciq9hl&amp;dl=0\" target=\"_blank\" rel=\"noopener\">Addendum au contrat cadre colis 2023 pour 2026 : valable pour un volume de 5&#8217;000 \u00e0 500&#8217;000 paquets\/an<\/a> (contrat en allemand)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/dejk9yv690232qptxb8dg\/DPD_Rahmenvertrag-HANDELSVERBAND.swiss_fr.pdf?rlkey=h04zekuzny96b4nki4aq4oopr&amp;dl=0\" target=\"_blank\" rel=\"noopener\">DPD &#8211; contrat colis\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/n6ktpwh20er5u1tw17i86\/Rahmenvereinbarung-Handelsverband-v2-2025.docx-_1__signiert.pdf?rlkey=ohk7g6kndql60pc51v24uhqhf&amp;dl=0\" target=\"_blank\" rel=\"noopener\">Wallee \u2013 Transactions par cartes de cr\u00e9dit et d\u00e9bit POS und E-Commerce<\/a> (contrat en allemand)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/dfrpd1u6yylgmshlg0uh0\/Factsheet_Handelsverband_V2023.05_FR.pdf?rlkey=6ony3bq4m4acngiz1tu18y5kk&amp;dl=0\" target=\"_blank\" rel=\"noopener\">Intrum &#8211; V\u00e9rification de solvabilit\u00e9 \/ Recouvrement<\/a><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/a8fm40noozsvyva\/2022%20Business_Numbers_Service_contract_Handelsverband.swiss_signed.pdf?dl=0\" target=\"_blank\" rel=\"noopener\">Swisscom &#8211; Business Numbers <\/a>(contrat en allemand)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/9xv0x80jm6e7owp\/Multisource%20-%20Rahmenvertrag.pdf?dl=0\" target=\"_blank\" rel=\"noopener noreferrer\">Swisscom &#8211; Multisource<\/a><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/405szxmihc7ubkd1njkry\/Partnerangebot_Trusted_Shops.pdf?rlkey=nu22trb7w9gooej5mj8j6tqch&amp;dl=0\" target=\"_blank\" rel=\"noopener\">Trusted Shops\u00a0 &#8211; 30% rabais pour la 1\u00e8re anne\u00e9 <\/a>(contrat en allemand)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/rrhr8etkeioctfy2bbr0e\/FINAL_Mit_DocuSign_abschlie-en_V005300_DB_zur_Vert-1.pdf?rlkey=nvw313uxw7udl97b25i5v5h0g&amp;dl=0\" target=\"_blank\" rel=\"noopener\">VR Payment &#8211; paiement sans esp\u00e8ces <\/a>(contrat en allemand)<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/ubdmsjvp00y4he258x39v\/FINAL-FR_SPEZIALANGEBOT-F-R-MITGLIEDER-DES-HANDELSVERBAND.pdf?rlkey=y5bamwe6t31g53n6n6vwn383h&amp;dl=0\" target=\"_blank\" rel=\"noopener\">Die Logistikk\u00f6nner &#8211; Fulfillment<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"Asile colis\">Coop\u00e9rations: Asile colis, encarts-catalogue et autres coop\u00e9rations marketing<\/h2>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/03\/Aktuelle-Liste-Paketbeilage-und-andere-Marketingkooperationen_02.03.2026.xlsx\" target=\"_blank\" rel=\"noopener\"><strong>Liste des possibilit\u00e9s de coop\u00e9rations entre membres (EXCEL)<\/strong><\/a><\/p>\n<ul>\n<li>Betty Bossy &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/11\/Betty-Bossy_Factsheet-Newsletter-2021_d.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Factsheet Newsletter<\/a> \/ <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/11\/Betty-Bossy_Mediadaten-short-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mediadaten\u00a0<\/a><span style=\"font-size: 1rem;\">(en allemand)<br \/>\n<\/span><\/li>\n<li>HelloFresh Suisse AG &#8211; <a href=\"https:\/\/www.hellofresh.ch\/pages\/partnerships4\" target=\"_blank\" rel=\"noopener\">Informations coop\u00e9rations<\/a> (en allemand)<\/li>\n<li>Veloplus.ch &#8211; <a style=\"background-color: #ffffff; font-size: 1rem;\" href=\"https:\/\/www.veloplus.ch\/files\/Document\/5fa2ad3a0b8f3ff83990985c\/Mediadaten_2021_A4_Okt_2020_web%20(1).pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mediadaten<\/a><span style=\"font-size: 1rem;\"> (en allemand)<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"Shopping Guide\">Shopping Guide 2025<\/h2>\n<ul>\n<li><strong>NOUVEAU! <\/strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/Factsheet-Anzeigestrassen-Schweizer-Medien-2026-FR.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Boulevard d\u2019annonces dans les m\u00e9dias suisses<\/strong><\/a>; dates de parution: mai, octobre et d\u00e9cembre; tirage: 1,859 million (<strong>18 parutions!<\/strong>)<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/Factsheet-Gutschein-Booklets-2026-FR.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Carnet de bons<\/strong><\/a>; dates de parution: mars et septembre; tirage: 1,206 million; distribution \u00e0 l\u2019\u00e9chelle nationale!<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/Factsheet-Consumo-Couponseiten-US-4-2026-FR.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Page de coupons US 4 dans Consumo<\/strong><\/a>; 14 publications; tirage: 1,638 million<\/li>\n<li><strong>NOUVEAU! <\/strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/Factsheet-Anzeigestrasse-Black-Friday-2026-FR.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Boulevard d\u2019annonces \u00abVendredi noir\u00bb<\/strong><\/a>;parution: novembre; tirage: 1,026 million (<strong>10 parutions!<\/strong>).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"Ev\u00e9nement ASVAD\">Ev\u00e9nements et webinaires de l&#8217;ASSOCIATION DE COMMERCE.swiss<\/h2>\n<p><strong>Veuillez noter que les pr\u00e9sentations dont les liens figurent ci-dessous ne doivent pas \u00eatre diffus\u00e9es ou publi\u00e9es.<\/strong><\/p>\n<h4><\/h4>\n<h4>2026<\/h4>\n<h5>10.02.2026 &#8211; \u00c9v\u00e9nement \u00ab Plateformes\/marketplaces \u2013 actualit\u00e9 et perspectives \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/20260210_Amazon_Switzerland_FR-1.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Amazon<\/strong><\/a><strong><br \/>\n<\/strong><em>Ben Simpson, Senior Product Manager Switzerland &amp;<br \/>\nYaroslava Zhuk \u2013 Account Manager Switzerland, Amazon<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/20260210_Temu-Handelsverband-Presentation-EN.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Temu<\/strong><\/a> (en anglais)<strong><br \/>\n<\/strong><em>Leonard Klenner, Executive Assistant for Corporate Affairs to the President, Temu<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/20260210_Webrepublic_TikTok_Shop_FR_Asso-de-commerce.Swiss_.pdf\" target=\"_blank\" rel=\"noopener\">TikTok Shop<\/a><br \/>\n<\/strong><em>Eug\u00e9nie Briet, Team Manager Performance Marketing, Webrepublic AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/Zalando_Handelsverband_CH-Event_202602.pdf\" target=\"_blank\" rel=\"noopener\">Zalando \u2013 Le shopping du futur : \u00e9motionnel, divertissant, sur mesure<\/a><\/strong> (en allemand)<strong><br \/>\n<\/strong><em>Max Bankewitz, General Manager DACH, Zalando<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/20260210_AlexandraScherrer_Schweizer-Plattformen.pdf\" target=\"_blank\" rel=\"noopener\">Plateformes suisses<\/a><br \/>\n<\/strong><em>Nadine Baeriswyl, directrice adjointe, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2026\/02\/20260210_HANDELSVERBAND_Gleichlange-Spiesse_Tagung_fr.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Actualit\u00e9s relatives au cadre juridique<\/strong><\/a><strong><br \/>\n<\/strong><em>Severin Pfl\u00fcger, directeur adjoint, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<\/ul>\n<h4><\/h4>\n<h4>2025<\/h4>\n<h5>04.11.2025 &#8211; Webinaire \u00ab Communication Next Generation \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/11\/F_123_Webinaire_NEXT_GEN_SEMINAR_031125_V6.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation Communication Next Generation<\/a><\/strong><br \/>\n<em>V\u00e9ronique R\u00e9my, La Redoute et Maxime Lagane, 123 Next Generation\u00a0<\/em><\/li>\n<li><strong>Enregistrement webinaire \u00ab Communication Next Generation \u00bb<\/strong><\/li>\n<\/ul>\n<h5>02.10.2025 &#8211; \u00c9v\u00e9nement\u00a0\u00ab Update et perspectives du commerce de d\u00e9tail 2026 \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/251003_GfK_NIQ_Update-Ausblick-Detailhandel-2025_NEW.1-_-CH_FR-_-SICHERHEITSKOPIE.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Gfk Update sur la situation du commerce de d\u00e9tail (\u00e9tat ao\u00fbt 2025)<\/strong><\/a><br \/>\n<em>Jean-Claude Jolliet, GFK Switzerland<\/em><\/li>\n<li><b><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/UBS_20251002_Handelsverband_FR_2.pdf\" target=\"_blank\" rel=\"noopener\">Outlook Suisse : perspectives de l\u2019\u00e9conomie suisse et\u00a0du commerce de d\u00e9tail<\/a><br \/>\n<\/strong><\/b><em>Maxime Botteron, UBS<\/em><b><strong><br \/>\n<\/strong><\/b><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/Nespresso_Perspective-2026-Tristan-K.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pr\u00e9visions conjoncturelles Nespresso<\/strong><\/a><br \/>\n<em>Tristan Kohler, Nestl\u00e9 Nespresso S.A.<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/QoQa_HandelsVerband_02.10.2025_sent-1.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles QoQa<\/a><br \/>\n<\/strong><em>Fabio Monte, QoQa Services SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/La-Redoute-retail-20251002.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles La Redoute<\/a><br \/>\n<\/strong><em>Marc Plattner, La Redoute Suisse SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong>Pr\u00e9visions conjoncturelles Coforama\u00a0<\/strong><b><strong>&#8211; <\/strong><\/b>pr\u00e9sentation pas disponible<strong><br \/>\n<\/strong><em>Eva Matoua, Conforama SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/10\/DERTour_Konjunkturtagung-2025_Reisebranche.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles DERTour<\/a><br \/>\n<\/strong><em>Fran\u00e7ois Sancho, DERTOUR Suisse AG<\/em><\/li>\n<li><b><strong>R\u00e9sum\u00e9 des pr\u00e9visions faites lors de l\u2019\u00e9v\u00e9nement en Suisse Al\u00e9manique de la part de \u00a0Brack.Alltron, Confiserie Spr\u00fcngli AG, Bucherer AG et Meubles Pfister &#8211; <\/strong><\/b>pr\u00e9sentation pas disponible<b><em><br \/>\n<\/em><\/b><em>Severin Pfl\u00fcger, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<\/ul>\n<h5>03.\/04.09.2025 &#8211; \u00c9v\u00e9nement d&#8217;automne 2025<\/h5>\n<ul>\n<li><strong>Impulsreferat &#8220;Making It Happen&#8221; &#8211; <\/strong>pr\u00e9sentation pas disponible<br \/>\n<i>Dominique Gisin, Olympiasiegerin in der Abfahrt Sochi 2014<\/i><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/01_QoQa-Handelsverband-EN-4sept_2025.pdf\" target=\"_blank\" rel=\"noopener\"><b>Aus der Garage zur Community &#8211; <\/b><\/a><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/01_QoQa-Handelsverband-EN-4sept_2025.pdf\" target=\"_blank\" rel=\"noopener\">QoQa<\/a><br \/>\n<\/b><i>Pascal Meyer, Gr\u00fcnder, <\/i><i>QoQa<\/i><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/02_Pico_Farmy_2025_09_04_Handelsverband_01.09.2025.pdf\" target=\"_blank\" rel=\"noopener\"><b>Pico &amp; <\/b><b>Farmy<\/b><b>&#8211; <\/b><\/a><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/02_Pico_Farmy_2025_09_04_Handelsverband_01.09.2025.pdf\" target=\"_blank\" rel=\"noopener\">Gemeinsam in die Zukunft<\/a><br \/>\n<\/b><i>Thomas Zimmermann, CEO, Pico Lebensmittel AG | Co-<\/i><i>Owner<\/i><i>, Farmy.ch<\/i><\/li>\n<li><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/03_PKZ_Handelsverband_Sept_25.pdf\" target=\"_blank\" rel=\"noopener\">1881 bis 2025 &#8211; Fashion im Wandel der Zeit &#8211; PKZ<\/a><br \/>\n<\/b><i>Konrad von Niederh\u00e4usern, Mitglied der Unternehmensleitung und Leiter Verkauf, PKZ<\/i><\/li>\n<li><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/04_-DerTour_2025-08-29-Praesentation-Handelsverband_V4.pdf\" target=\"_blank\" rel=\"noopener\">Die Reisebranche im Wandel der Zeit: Vom Katalog zu KI<\/a><br \/>\n<\/b><i>Stephanie Schulze zur Wiesch, CEO, DERTOUR<br \/>\n<\/i><\/li>\n<li><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/05_Sieroka_InputHerbstevent_Langfassung_12.08.2025.pdf\" target=\"_blank\" rel=\"noopener\">Was ist die Zeit und deren Bedeutung \u2013 Begriffe und Strukturen<\/a><br \/>\n<\/b><i>Prof. Dr. Dr. Norman Sieroka, Universit\u00e4t Bremen und ETH Z\u00fcrich<\/i><\/li>\n<li><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/06_Brigitte-Kraus_24.8.25.PDF-0073409.pdf\" target=\"_blank\" rel=\"noopener\">Zeit im Bezug auf die Arbeit \u2013 von der Stempeluhr zur Zielvereinbarung<\/a><br \/>\n<\/b><i>Brigitte Kraus-Meier, Inhaberin konzis, Recht und Kommunikation<\/i><\/li>\n<li><b><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/09\/07_Effizient-faul-Ein-Impuls-der-Denken-verandert.pdf\" target=\"_blank\" rel=\"noopener\">Effizient faul: Minimaler Aufwand. Maximaler Erfolg. Das revolution\u00e4re Prinzip f\u00fcr mehr Produktivit\u00e4t, weniger Stress und mehr Zeit f\u00fcr das, was wirklich z\u00e4hlt.<\/a><br \/>\n<\/b><i>Prof. Dr. Uwe Seebacher, <\/i><i>AQPS Institute<\/i><\/li>\n<\/ul>\n<h5>26.06.2025 &#8211; Webinar Google Update f\u00fcr H\u00e4ndler<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong>AI as a Growth Driver in E-Commerce<\/strong> &#8211; <em style=\"font-size: 1rem;\">Presentation not available<\/em><\/li>\n<li><strong>Solid Measurement as a necessary foundation<\/strong> &#8211; <em>Presentation not available<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-admin\/upload.php?item=57663\" target=\"_blank\" rel=\"noopener\"><strong>GML 2025 Announcement Product One-Sheeters<\/strong><\/a><\/li>\n<\/ul>\n<h5>06.05.2025 \u2013 \u00c9v\u00e9nement \u00ab Shoptech \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/01_Apercu-Shoptech-Paysage_Simon-Vogel_Smile-Suisse.pdf\" target=\"_blank\" rel=\"noopener\">Aper\u00e7u Shoptech Paysage<\/a><br \/>\n<\/strong><em>Simon Vogel, Smile Suisse<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/02_Magento_Jerome-Cottet_Tris-informatique-Sarl.pdf\" target=\"_blank\" rel=\"noopener\">Magento<\/a><br \/>\n<\/strong><em>J\u00e9r\u00f4me Cottet, Tris informatique S\u00e0rl<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/03_Shopify-avec-un-exemple-pratique_Valentin-Gsponer_what_AG.pdf\" target=\"_blank\" rel=\"noopener\">Shopify avec un exemple pratique<\/a><br \/>\n<\/strong><em>Valentin Gsponer, what. AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/04\/04_Unchained-Commerce-mit-Praxisbeispiel_Vedran-Rudelj_Unchained-Commerce.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Unchained commerce avec un exemple pratique (en anglais)<\/strong><\/a><strong><br \/>\n<\/strong><em>Vedran Rudelj, Unchained Commerce GmbH<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/05_SAP-Commerce-Cloud-de-Nestle_Pablo-Nill_Nestle-Suisse-SA.pdf\" target=\"_blank\" rel=\"noopener\">SAP Commerce Cloud de Nestl\u00e9 (en anglais)<\/a><br \/>\n<\/strong><em>Pablo Nill, Nestl\u00e9 Suisse SA<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/05\/06_AI-Meets-Retail-Virtual-Shops-with-Intelligent-Sales-Assistants_Preeti-Molassi_P-XR-A.pdf\" target=\"_blank\" rel=\"noopener\">AI Meets Retail: Virtual Shops with Intelligent Sales Assistants (en anglais)<\/a><br \/>\n<\/strong><em>Preeti Molassi, P-XR AG<\/em><\/li>\n<\/ul>\n<h5>18.03.2025 \u2013 \u00c9v\u00e9nement \u00ab Statistique annuelle et perspectives 2025 \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/Complet-Marche-Suisse-du-commerce-en-ligne-2024-FRA.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation Statistique annuelle 2024 et perspective 2025<\/a><br \/>\n<\/strong><em>Jean-Claude Jolliet, GfK Switzerland et Bernhard Egger, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/20250318_Perspec-2025_Onlinehandel_Post_Barthe.pdf\" target=\"_blank\" rel=\"noopener\">Perspective 2025 \u2013 Poste Suisse<\/a><br \/>\n<\/strong><em>Claude Barthe, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/03\/20250313_Handelsverband_UBS_FRA.pdf\" target=\"_blank\" rel=\"noopener\">Retail Outlook UBS<\/a><br \/>\n<\/strong><em>Bernhard Egger, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<\/ul>\n<h5>13.02.2025 &#8211; \u00c9v\u00e9nement Strat\u00e9gie Marketplace<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/01_Post_Philippe-Mettler.pdf\" target=\"_blank\" rel=\"noopener\">Vue d&#8217;ensemble des places de march\u00e9<\/a><br \/>\n<\/strong><em>Philippe Mettler, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/02_Galaxus_-Stephane-Walker.pdf\" target=\"_blank\" rel=\"noopener\">Digitec Galaxus<\/a><br \/>\n<\/strong><em>St\u00e9phane Walker, Digitec Galaxus AG\u00a0<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/03_Zalando_Kontakt_Marcel-Roessner.pdf\" target=\"_blank\" rel=\"noopener\">Zalando, contact<\/a><br \/>\n<\/strong><em>Marcel Roessner, Zalando<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/04_Decathlon_Quenti-Perceval.pdf\" target=\"_blank\" rel=\"noopener\">Decathlon<\/a><br \/>\n<\/strong><em>Quentin Perceval, Decathlon Sports Switzerland SA<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/05_Amazon_Yaroslava-Zhuk.pdf\" target=\"_blank\" rel=\"noopener\">Amazon (pr\u00e9sentation en anglais)<\/a><br \/>\n<\/strong><em>Yaroslava Zhuk, Amazon<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/06_Carpathia-Marktplatz_Strategie_Temu_Shein_Aliexpress_Andres-Kobelt.pdf\" target=\"_blank\" rel=\"noopener\">Temu, Shein, Alibaba<\/a><br \/>\n<\/strong><em>Andr\u00e9s Kobelt, Carpathia AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/07_Lynks_Taylan-Kutay.pdf\" target=\"_blank\" rel=\"noopener\">Int\u00e9gration des places de march\u00e9 avec exemple pratique<\/a><br \/>\n<\/strong><em>Taylan Kutay, Lynks AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/02\/08_La-Redoute-Suisse_Kevin-Baron.pdf\" target=\"_blank\" rel=\"noopener\">Exp\u00e9rience pratique avec des places de march\u00e9<\/a><br \/>\n<\/strong><em>K\u00e9vin Baron, La Redoute Suisse SA<\/em><\/li>\n<\/ul>\n<h4><\/h4>\n<h4>2024<\/h4>\n<h5>03.10.2024 &#8211; \u00c9v\u00e9nement Conjoncture<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-GfK_evenement-Conjoncture_Fra.pdf\" target=\"_blank\" rel=\"noopener\">Gfk Update sur la situation du commerce de d\u00e9tail (\u00e9tat ao\u00fbt 2024)<\/a><br \/>\n<\/strong><em>Jean\u2013Claude Jolliet, GFK Switzerland AG<strong>\u00a0<\/strong> <\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-Outlook-Suisse_UBS_Fra.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Outlook Suisse : perspectives de l\u2019\u00e9conomie suisse et\u00a0du commerce de d\u00e9tail<\/strong><\/a><br \/>\n<em>Severin Pfl\u00fcger, Directeur adjoint, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-Brack_Konjunkturmorgen_FR_FINAL.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles de BRACK.ch<\/a><br \/>\n<\/strong><em>Markus Bossart, Head of Sales Business Customers, BRACK.ch<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-Nespresso_evenement-Conjoncture_Fra.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles de Nespresso<\/a><br \/>\n<\/strong><em>Tristan Kohler, Digital Commerce Manager, Nestl\u00e9 Nespresso SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-QoQa_evenement-conjoncture.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles de QoQa<\/a>\u00a0<\/strong><strong><br \/>\n<\/strong><em>Fabio Monte, Director of Operations, QoQa Services SA\u00a0<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi_Tourismus_F_2024.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles de DERTOUR Suisse<\/a><em><br \/>\n<\/em><\/strong><em>Annette Kreczy, Chief Sales Officer, DERTOUR Suisse AG<\/em><strong><em><br \/>\n<\/em><\/strong><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/10\/Praesi-Zusammenfassung-Spruengli_Pfister_Fra.pdf\" target=\"_blank\" rel=\"noopener\"><strong>R\u00e9sum\u00e9 des r\u00e9visions conjoncturelles de Confiserie Spr\u00fcngli et M\u00f6bel Pfister <\/strong>\u00a0<\/a><br \/>\n<em>Severin Pfl\u00fcger, Directeur adjoint, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<\/ul>\n<h5>12.\/13.09.2024 &#8211; \u00c9v\u00e9nement d&#8217;automne 2024<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/1_Avatar-Leya_Cosmiq_Handelsverband.pdf\" target=\"_blank\" rel=\"noopener\">Who am AI<\/a> &#8211; <a href=\"https:\/\/www.instagram.com\/p\/CxA5GhWIDEd\/?utm_source=ig_web_copy_link&amp;igsh=MzRlODBiNWFlZA%3D%3D\" target=\"_blank\" rel=\"noopener\">Video Lea Love<\/a><br \/>\n<\/strong><em>Leya Love<\/em><em>, Planet Earth Ambassador, Virtual Human\u00a0<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/2_Praesi_Gioia-Volkmar_Handelsverband.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Asia goes Europe<\/strong><\/a><br \/>\n<em>Gioia Volkmar, Lecturer &amp; Researcher at ZHAW, HSG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/3_Praesi-Scherer_Handelsverband-Talk-2024.pdf\" target=\"_blank\" rel=\"noopener\">Ein Jahr AI: Vom Hype zur greifbaren Realit\u00e4t<\/a><br \/>\n<\/strong><em>Anne Scherer, Co-founder of Delta Labs AG, TEDxSpeaker, Author of &#8220;You &amp; AI&#8221;<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/4_Praesi-Lueer_Dynamic-Pricing_Herbstevent_Schweizer-Handelsverband_sent2.pdf\" target=\"_blank\" rel=\"noopener\">Preise in Bewegung \u2013 Wie ver\u00e4ndert KI das Dynamic Pricing?<\/a><br \/>\n<\/strong><em>Patricia L\u00fcer, Sales &amp; Pricing Expertin,\u00a0Horv\u00e1th &amp; Partners<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/5_Praesi-Haid_Pick8ship_Robotik-KI-in-der-Logistik.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Robotik und AI in der Logistik<\/strong><\/a><br \/>\n<em>Josef Haid, CEO &amp; Founder, Pick8ship Technology AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/6_Praesi-Schaefer-Mixed-Reality-Retail-Herbstevent-Handelsverband.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Mixed Reality &#8211; the future<\/strong><\/a><br \/>\n<em>Wolfgang Sch\u00e4fer, Studiengangleiter &#8220;Customer Experience Management&#8221;, ZHAW und\u00a0Board-Mitglied, EuroXR<\/em><\/li>\n<li><strong>A Closer Future &#8211; New Technologies for Human Connection<\/strong> &#8211; pr\u00e9sentation pas disponible<strong><br \/>\n<\/strong><em>Kim Koszuzeck, Strategy, Meta<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/8_Praesi-Hinsk_How-AI-is-disrupting-retail-v1.0.pdf\" target=\"_blank\" rel=\"noopener\"><strong>\u00a0<\/strong><strong>How AI is disrupting retail<\/strong><\/a><br \/>\n<em>Steve Hinske,\u00a0Managing Director, Digital Leap<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/9_Praesi-Nahvi_Advertima-Vision.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Instore Retail Media &#8211; Next best Thing<\/strong><\/a><br \/>\n<em>Iman Nahvi, Co-Founder &amp; CEO, Advertima Vision<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/10_Praesi-Michel-Schuerch_Referat-Handelsverband.pdf\" target=\"_blank\" rel=\"noopener\">Von der Pflicht zur Freude im Retail &#8211; Zusammenspiel von Digitalem und Physischem<\/a><br \/>\n<\/strong><em>Michel Sch\u00fcrch, Gesch\u00e4ftsleiter, SCS Storeconcept AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/11_Praesi-Distel_TRIHOW.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Digital im Online<\/strong><\/a><br \/>\n<em>Thomas Distel, Innovation &amp; Strategy Expert, Trihow<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/12_Praesi-Purpur-Ventures.pdf\" target=\"_blank\" rel=\"noopener\"><strong>AI f\u00fcr KMU \u2013 AI Readyness Index<\/strong><\/a><br \/>\n<em>Ramon Stoffel &amp; Jaron Matzinger, Gr\u00fcnder und Inhaber, Purpur Ventures<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/09\/13_Praesi-Zalando.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Conversational commerce &#8211; Wie AI die Kundenerfahrung im E-commerce dialogbasierter und pers\u00f6nlicher machen kann.<\/strong><\/a><br \/>\n<em>Christoph L\u00fctke Schelhowe, General Manager DACH, Zalando<\/em><\/li>\n<li><strong style=\"font-size: 1rem;\">Mensch und Maschine &#8211; Blick in die Zukunft<\/strong><span style=\"font-size: 1rem;\"> &#8211; <\/span><em style=\"font-size: 1rem;\">pas de pr\u00e9sentation disponible<br \/>\n<\/em><em style=\"font-size: 1rem;\">Ludwig Hasler, Philosoph, Autor, Redner<\/em><\/li>\n<\/ul>\n<h5>25.06.2024 &#8211; Webinar Google Update for retailers<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong>Marketing in today&#8217;s AI world <\/strong><strong style=\"font-size: 1rem;\">&#8211; <\/strong><em>Presentation not available<\/em><em style=\"font-size: 1rem;\"><br \/>\nMicha Jacob, Google<\/em><\/li>\n<li><strong style=\"font-size: 1rem;\"><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/06\/DEPT\u00ae-X-LEHNER-VERSAND-_-Handelsverband.swiss-_-25-06-2024-EN.pdf\" target=\"_blank\" rel=\"noopener\">Case study Lehner Versand<\/a><br \/>\n<\/strong><em style=\"font-size: 1rem;\">Caroline Conrads, DEPT<\/em><\/li>\n<li><strong style=\"font-size: 1rem;\">Future-Proof your Measurement\u00a0<\/strong><strong style=\"font-size: 1rem;\">&#8211; <\/strong><em>Presentation not available<\/em><em style=\"font-size: 1rem;\"><br \/>\n<\/em><em>Stefan Aschenbrenner, Google<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong>Case study Migros Online\u00a0<\/strong><strong style=\"font-size: 1rem;\">&#8211; <\/strong><em>Presentation not available<\/em><br \/>\n<em>Philippe Roche, Migros Online<\/em><\/li>\n<li><strong><a href=\"https:\/\/support.google.com\/google-ads\/answer\/13580022\">2024 AI Essentials Guide<\/a><\/strong><\/li>\n<\/ul>\n<h5>08.05.2024 &#8211; \u00c9v\u00e9nement \u00ab Durabilit\u00e9 \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/B-Lab-Praesentation-FRA.pdf\" target=\"_blank\" rel=\"noopener\"><strong>L\u2019Agenda 2030 de l\u2019ONU et ses ODD \u2013 Impacts et opportunit\u00e9s pour les entreprises<\/strong><\/a><br \/>\n<em>Caroline Fourr\u00e9, Co-Director of Engagement Programs, B Lab Switzerland<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/ARE__Toolbox-Agenda-2030-fr.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Plus de durabilit\u00e9 dans l\u2019entreprise : Comment proc\u00e9der ? Quels sont les instruments existants ? O\u00f9 puis-je trouver du soutien ?<\/strong><\/a><br \/>\n<em>Fabrice Burri, Collaborateur scientifique, Office f\u00e9d\u00e9ral du d\u00e9veloppement territorial ARE<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/CRIF_Handeslverband_V1-fr.pdf\" target=\"_blank\" rel=\"noopener\"><strong>ESG et durabilit\u00e9 \u2013 plus que des exigences r\u00e9glementaires<\/strong><\/a><br \/>\n<em>Stefanie Egger, Lead ESG Switzerland, Crif SA<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/Nespresso-and-BCorp-Handelsverband_080524_FR_FINAL.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Exemple pratique Nespresso : C\u00e9rtification B Corp<\/strong><\/a><br \/>\n<em>Maxime Grether, Environmental Sustainability Manager, Nestl\u00e9 Nespresso S.A.<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/Naturalpes-Durabilite-et-PME.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Exemple pratique Naturalpes<\/strong><\/a><br \/>\n<em>Florian Pitou, Responsable des ventes, Naturalpes SA<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/STS2030_HV_fr.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Sustainable Textile Switzerland 2030 : Un regard sur l\u2019avenir des textiles durables<\/strong><\/a><br \/>\n<em>Anja Imobersteg, Cheffe de projet, Sustainable Textile Switzerland 2030<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/Swiss_Recycle_f.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Swiss Recycle : Nous vous montrons comment mettre en \u0153uvre l\u2019\u00e9conomie circulaire dans votre organisation<\/strong><\/a><br \/>\n<em>Patrik Geisselhardt, Directeur, Swiss Recycle<\/em><\/li>\n<\/ul>\n<h5>25.04.2024 &#8211; \u00c9v\u00e9nement \u00ab Des id\u00e9es pour un marketing plus efficace \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Conectif_LIA-au-service-du-marketing-omnicanal-.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Marketing automation : l\u2019IA au service du marketing omnicanal<\/strong><\/a><br \/>\nJohanna Vallier, CONNECTIF ARTIFICIAL INTELIGENCE<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/SMSup_WhatsApp.pdf\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp next ? L\u2019immense potentiel de ce nouveau canal<\/strong><\/a><br \/>\nLuc Wohlhauser, F24 Suisse SA<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/P-XR-AG_Visualize-Customise-and-Conquer.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Immerse, Customize, Conquer: The Future of Retail Through 3D and Virtualization<\/strong><\/a><br \/>\nPreeti Molasi, P-XR<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Gamned_Drive_To_Store_Evenement_handelsverband.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Les opportunit\u00e9s du drive-to-store<\/strong><\/a><br \/>\nC\u00e9line Marechal, Gamned Suisse SA<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Feezy_Limportance-du-A_B-Testing-dans-le-monde-du-digital.pdf\" target=\"_blank\" rel=\"noopener\"><strong>L\u2019importance du A\/B dans le monde digital<\/strong><\/a><br \/>\nSt\u00e9phane Michel, Feezy<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/adagents_JumboCase.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Dynamic Advertising : weather campaign of swiss hardware store Jumbo<\/strong><\/a><br \/>\nSilja Schilling, ad agents AG<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/04\/Webrepublic-Flux-optimises-par-lIA-pour-des-campagnes-intelligentes.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Des flux optimis\u00e9s par l\u2019IA pour des campagnes intelligentes<\/strong><\/a><br \/>\nMikael Clement, Webrepublic AG<\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/AI_Avatar-SaaS-solution-Community-solution-Bali.pdf\" target=\"_blank\" rel=\"noopener\"><strong>AI for raising collective intelligence &amp; AI for human good \u2013\u00a0 Avatar Ambassador Leya Love<\/strong><\/a><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/05\/Aya-Stellar-Avatar_NFT-gift.pdf\" target=\"_blank\" rel=\"noopener\">Flyer &#8211; cadeau NFT<\/a><br \/>\nAnnika Kessel, Cosmiq Universe AG<\/li>\n<\/ul>\n<h5>21.03.2024 &#8211; \u00c9v\u00e9nement \u00ab Statistique annuelle et perspectives 2024 \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/FR_Onlinehandelsmarkt-Schweiz-2023-komplett-Stand-13.3.2024-final.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation Statistique annuelle 2023 et perspective 2024<\/a><br \/>\n<\/strong><em>Nadine Baeriswyl, ASSOCIATION DE COMMECRE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/20240321_Ausblick-2024_Onlinehandel_Post_Barthe_FR.pdf\" target=\"_blank\" rel=\"noopener\">Perspective 2024 \u2013 Poste Suisse<\/a><br \/>\n<\/strong><em>Claude Barthe, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/03\/20240312_Handelsverband_Retail-Outlook-2024_Auszug-in-FR.pdf\" target=\"_blank\" rel=\"noopener\">Retail Outlook UBS<\/a><br \/>\n<\/strong><em>Bernhard Egger, ASSOCIATION DE COMMECRE.swiss<\/em><\/li>\n<\/ul>\n<h5>07.02.2024 &#8211; \u00c9v\u00e9nement\u00a0\u00ab Supply Chain &amp; Logistique \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Ph.-Wieser_IML.pdf\" target=\"_blank\" rel=\"noopener\">D\u00e9fis et enjeux actuels de la Supply Chain<\/a><br \/>\n<\/strong><em>Philippe Wieser, International Institute for the Management of Logistics<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Bruno-Kiser_GS1.pdf\" target=\"_blank\" rel=\"noopener\">L&#8217;avenir du commerce de d\u00e9tail &#8211; le code 2D<\/a><br \/>\n<\/strong><em>Bruno Kiser, GS1 Switzerland<\/em><\/li>\n<li><strong style=\"font-size: 1rem;\"><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Thomas-Waelchli_Post.pdf\" target=\"_blank\" rel=\"noopener\">Last Mile City Logistik<\/a><br \/>\n<\/strong><em>Thomas W\u00e4lchli, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Chabloz_Post.pdf\" target=\"_blank\" rel=\"noopener\">Facteurs de r\u00e9ussite pour les solutions d&#8217;exportation<\/a><br \/>\n<\/strong><em>Frederic Chabloz, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Tillmann-Schultze_DPD-Switzerland.pdf\" target=\"_blank\" rel=\"noopener\">Progress in Motion, People at Heart<\/a><br \/>\n<\/strong><em>Tilmann Schultze, DPD (Schweiz) AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/02\/Presentation_Sasch-Boltizar_Die_Logistikkoenner_Handelsverband-Englisch.pdf\" target=\"_blank\" rel=\"noopener\">Fulfillment-Outsourcing<\/a><br \/>\n<\/strong><em>Sascha Boltizar,<\/em> <em>Liechtensteinische Post AG \u00abDieLogistikk\u00f6nner\u00bb<\/em><\/li>\n<\/ul>\n<h5><\/h5>\n<h4>2023<\/h4>\n<h5>21.11.2023 &#8211; Webinaire \u00ab D\u00e9veloppements juridiques dans l&#8217;e-commerce Suisse &amp; Europe \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/11\/Webinaire_Association-de-commerce_developpements-juridiques_.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation webinaire \u00ab D\u00e9veloppements juridiques dans l&#8217;e-commerce Suisse &amp; Europe \u00bb<\/a><br \/>\n<\/strong><em>Lukas B\u00fchlmann &amp; Michael Sch\u00fcepp, MLL Meyerlustenberger Lachenal Froriep AG<\/em><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/scl\/fi\/7hotrtk84mkrft36e5gkc\/Webinar-D-veloppements-juridiques-dans-l-e-commerce-Suisse-Europe-FRA-20231121.mp4?rlkey=r3ecn92hr3r8iy59j1iy5pvsd&amp;dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Enregistrement webinaire \u00ab D\u00e9veloppements juridiques dans l&#8217;e-commerce Suisse &amp; Europe \u00bb<\/strong><\/a><\/li>\n<\/ul>\n<h5>04.10.2023 &#8211; Ev\u00e9nement Conjoncture<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/10\/gfk_summary_Konjunkturmorgen-2023_FR.pdf\" target=\"_blank\" rel=\"noopener\">Gfk Update sur la situation du commerce de d\u00e9tail (\u00e9tat ao\u00fbt 2023)<\/a><br \/>\n<\/strong><em>Bernhard Egger, Directeur, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/10\/UBS_commerce_detail.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Outlook Suisse : perspectives de l\u2019\u00e9conomie<\/strong><\/a><strong>\u00a0suisse et du commerce de d\u00e9tail<br \/>\n<\/strong><em>Maxime Botteron, Credit Suisse<\/em><\/li>\n<li><strong>Pr\u00e9visions conjoncturelles La Redoute\u00a0<\/strong>(pas de slides)<strong><br \/>\n<\/strong><em>Laurent Garet, CEO, La Redoute Suisse SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/10\/QoQa-presentation-Evenement-Conjoncture.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles QoQa<\/a><br \/>\n<\/strong><em>Vanessa Lamuni\u00e8re, co-Head of Sale, QoQa Services SA<\/em><strong><br \/>\n<\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/10\/Vertbaudet-E-commerce_presentation.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles Vertbaudet<\/a><br \/>\n<\/strong><em>Ben Proske, Managing Director, Vertbaudet Switzerland S\u00e0rl<\/em><strong><br \/>\n<\/strong><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/10\/Der-Tourismus_Tourisme.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pr\u00e9visions conjoncturelles DER Touristik Suisse AG<\/strong><\/a><strong><br \/>\n<\/strong><em>Annette Kreczy, Chief Sales Officer, DER Touristik Suisse AG<\/em><\/li>\n<\/ul>\n<h5>01.09.2023 &#8211; Event Cross Border R\u00f6stigraben<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/09\/Intro.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Intro<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/09\/Virginie-Borel.pdf\" target=\"_blank\" rel=\"noopener\">Diff\u00e9rences culturelles, mesures de succ\u00e8s<\/a><\/strong><em><br \/>\nVirginie Borel, Forum du bilinguisme<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/09\/Handelsverband-Roestigraben-Nespresso-FR.pdf\" target=\"_blank\" rel=\"noopener\"><strong style=\"font-size: 1rem;\">Exemple pratique Nespresso<\/strong><\/a><\/li>\n<li><em>Pierre Besnard, Nestl\u00e9 Nespresso S.A.<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/09\/Galaxus_20230825.pdf\" target=\"_blank\" rel=\"noopener\">Exemple pratique Galaxus<\/a><br \/>\n<\/strong><em>Otto van der Heijden, Galaxus,\u00a0Otto van der Heijden<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/09\/Caran-dAche-Cross-Border-Roestigraben-FR-PDF.pdf\" target=\"_blank\" rel=\"noopener\">Exemple pratique Caran d&#8217;Ache<\/a><em><br \/>\n<\/em><\/strong><em>Pascal Zimmermann, Caran d&#8217;Ache SA<\/em><\/li>\n<\/ul>\n<h5>14.06.2023 &#8211; Webinar Google Update for retailers<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong>How swiss consumers shop and what moves them <\/strong>(presentation not available)<strong><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/06\/One-Sheeter_-Consumers-today-and-tomorrow.pdf\" target=\"_blank\" rel=\"noopener\">One pager with articles and studies related to the presentation<\/a><br \/>\n<\/strong><em>Saskia Toennesmann, Google<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/06\/14.6.-Stefan-Presentation.pdf\" target=\"_blank\" rel=\"noopener\">Performance, powered by AI in a privacy centric world<\/a><em><br \/>\n<\/em><\/strong><em>Stefan Aschenbrenner, Google<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/06\/Presentation-Nespresso-Partoo.pdf\" target=\"_blank\" rel=\"noopener\">Practical example : Google Maps optimizations<\/a><em><br \/>\n<\/em><\/strong><em>Tristan Kohler, Nestl\u00e9 Nespresso S.A.<\/em><br \/>\n<em>Roy Assaf, Partoo<\/em><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/ksy1bm8l3aqnh6a\/Event%20Recording.mp4?dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Recording Webinar Google Update for retailers<\/strong><\/a><\/li>\n<\/ul>\n<h5>27.04.2023 &#8211; Ev\u00e9nement \u00ab Des id\u00e9es pour un marketing plus efficace \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-PostAdvertising.pdf\" target=\"_blank\" rel=\"noopener\">Touchez efficacement de nouveaux clients gr\u00e2ce \u00e0 des campagnes cross-m\u00e9dia\u00a0 !<\/a><br \/>\n<\/strong><em>R\u00e9my Sahuc, Post CH AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-UGC-Swissper.pdf\" target=\"_blank\" rel=\"noopener\">User Generated Content \u2013 Why? How? What?<\/a><br \/>\n<\/strong><em>Johann Preti &amp; Isma\u00efla Reymond, swissper.ch<\/em><strong><br \/>\n<\/strong><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Eventfrog.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Eventfrog \u2013 Publicit\u00e9 avec la plus grande plateforme d\u2019\u00e9v\u00e9nements de Suisse<\/strong><\/a><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Factsheet_Marketing-Loesungen_A4_Frz.pdf\" target=\"_blank\" rel=\"noopener\">Hand-out Eventfrog<\/a><br \/>\n<em>Christian Braeker, Eventfrog AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Webrepublic.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Am\u00e9liorez l\u2019efficacit\u00e9 de vos campagnes<\/strong><\/a><br \/>\n<em>Mikael Clement, Webrepublic<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Friendly.pdf\" target=\"_blank\" rel=\"noopener\"><strong>The New Federal Act on Data Protection (nFADP) and Digital Marketing:<\/strong><\/a><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Friendly.pdf\" target=\"_blank\" rel=\"noopener\"><strong>An Opportunity for Building Respectful Customer Relationships<\/strong><\/a><br \/>\n<em>Dr. Kathrin Schmid, Friendly<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Brings_Profital.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Publicit\u00e9 cibl\u00e9e au moment de la planification des achats<\/strong><\/a><br \/>\n<em>Mario Rubinetti, Bring! <\/em><em>Labs AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-blackfriday.ch_.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Panorama des grands moments du eCommerce en 2023<\/strong><\/a><br \/>\n<em>J\u00e9r\u00f4me Amoudruz, Co-Founder, blackfriday.ch<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-APG_SGA.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Publicit\u00e9 out of home : la locomotive du trafic &amp; de la performance<\/strong><\/a><br \/>\n<em>Daniel Meister, APG|SGA<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Meta_ShortV2.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Digital Offer Communication via Social Media\u00a0<\/strong><\/a><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/GfK_Meta_Flyer-Multi-Case-Study-2-1-1-1.pdf\" target=\"_blank\" rel=\"noopener\">GfK_Meta_Flyer Multi-Case Study<\/a><br \/>\n<em>Kim Koszuszeck, Meta<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/05\/Presentation-Emblematik.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Prendre une longueur d\u2019avance gr\u00e2ce \u00e0 Tik Tok<\/strong><\/a><br \/>\n<em>Marc Vincent, Emblematik<\/em><\/li>\n<\/ul>\n<h5>21.03.2023 &#8211; Webinaire \u00ab D\u00e9fis et solutions dans le domaine des paiements \u00e9lectroniques \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/Praesentation-Abrantix_fr.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Reconciliation: Comment garder une vue d&#8217;ensemble pour tous les moyens de paiement,<br \/>\nles filiales, les boutiques en ligne et les frais ?<\/strong><\/a><br \/>\n<em>Matthias Mal\u00e4r, Abrantix<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/Praesentation-SwiPay-FRA.pdf\" target=\"_blank\" rel=\"noopener\">VR-Payment\/SwiPay: L&#8217;ASSOCIATION DE COMMERCE.swiss a conclu pour ses membres un nouveau contrat-cadre <\/a><br \/>\npour l&#8217;acquiring avec avec VR-Payment &#8211; tout en poursuivant son partenariat avec Wallee.<br \/>\nCe nouveau contrat-cadre offre des conditions sensationnelles.<br \/>\n<\/strong><em>Navin Paul Boxall, SwiPay<\/em><\/li>\n<\/ul>\n<h5>28.02.2023 &#8211; Protection des donn\u00e9es<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/Protection-de-donnes_presentation-ASSOCIATION-DE-COMMERCE.swiss_.pdf\" target=\"_blank\" rel=\"noopener\">En conformit\u00e9 avec la nouvelle loi sur la protection de donn\u00e9es &#8211; step by step<\/a><br \/>\n<\/strong><em>Patrick Kessler, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2023\/03\/nLPD-Presentation-Eric-Pinar.pdf\" target=\"_blank\" rel=\"noopener\">Les d\u00e9fis dans la pratique<\/a><\/strong><br \/>\n<i>Eric Pinar, QoQa Services SA<\/i><\/li>\n<\/ul>\n<h5><\/h5>\n<h4>2022<\/h4>\n<h5>06.10.2022 &#8211; Ev\u00e9nement Conjoncture &amp; Personnel<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/Situation-du-commerce-de-detail-aout-2022.pdf\" target=\"_blank\" rel=\"noopener\">Situation du commerce de d\u00e9tail ao\u00fbt 2022<\/a><br \/>\n<\/strong><em>Patrick Kessler, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/Outlook-Suisse.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Outlook Suisse : perspectives de l&#8217;\u00e9conomie suisse et du commerce de d\u00e9tail<\/strong><\/a><strong><br \/>\n<\/strong><em>Patrick Kessler, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/Vertbaudet-Konjunkturprognose-2023.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9visions conjoncturelles<\/a><br \/>\n<\/strong><em>Ben Proske, Directeur, Vertbaudet Switzerland<\/em><\/li>\n<li><strong>Pr\u00e9visions conjoncturelles <\/strong>&#8211; pas disponible<br \/>\n<em>Fabio Monte, COO, QoQa<br \/>\n<\/em><\/li>\n<li><strong>R\u00e9sum\u00e9 des pr\u00e9visions conjoncturelles de Brack.ch, Bucherer, Meubles Pfister, PKZ, DER Touristik Suisse et les march\u00e9s sp\u00e9cialis\u00e9s de Migros <\/strong>&#8211; pas disponible<strong><br \/>\n<\/strong><em>Patrick Kessler, ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/Informations-en-matiere-de-personnel-et-de-salaires-.pdf\" target=\"_blank\" rel=\"noopener\">Informations en mati\u00e8re de personnel et de salaires\u00a0<\/a><br \/>\n<\/strong><em>Severin Pfl\u00fcger,<\/em> <em>ASSOCIATION DE COMMERCE.swiss<\/em><\/li>\n<\/ul>\n<h5>22.09.2022 &#8211; Webinar Exklusive Vorstellung der Quickpac-Studie \u00abMultioptionaler Versand 2022\u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/09\/Etude-Expedition-Multioptionelle-Webinaire-HVSwiss-FR.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation en Fran\u00e7ais<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/bbdfrt3gnxlw4jo\/Multioptionaler%20Versand%20FRZ.mp4?dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Enregistrement en Fran\u00e7ais<\/strong><\/a><\/li>\n<\/ul>\n<h5>31.08.2022 &#8211; Webinar Creaitor.ai: A powerful new AI-based texting tool<\/h5>\n<ul>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/yk5k6b7uc6wo5q5\/Webinar%20Creaitor%20AI%20english.mp4?dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Enregistrement en Anglais<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/ytae2ymehujoh9k\/Video%20creaitor_ai.mp4?dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Enregistrement en Allemand<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-admin\/upload.php?item=31936\" target=\"_blank\" rel=\"noopener\"><strong>Informations<\/strong><\/a><\/li>\n<\/ul>\n<h5>29.06.2022 &#8211; Webinar Cyber Crime: Agile Security Measures for Business Models in E-Commerce<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/06\/GObugfree-Cybersecurity-Webinar-Jun_2022-english.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pr\u00e9sentation en Anglais<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/06\/GObugfree-Cybersecurity-Webinar-Jun_2022-deutsch.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation en Allemand<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.dropbox.com\/s\/tfgo4m7k938qi2k\/Webinar%20Go%20Bug%20Free%20englisch.mp4?dl=0\" target=\"_blank\" rel=\"noopener\">Enregistrement en Anglais<\/a><\/strong><\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/gl0r6alz92ng33z\/Agile%20Sicherheitsmassnahmen%20Go%20Bug%20Free.mp4?dl=0\" target=\"_blank\" rel=\"noopener\"><strong>Enregistrement en Allemand<\/strong><\/a><\/li>\n<\/ul>\n<h5>21 juin mai 2022 &#8211; Networking-Ap\u00e9ritif &amp; pr\u00e9sentation de l&#8217;\u00e9tude ORI 3.0<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/06\/Presentation-ORI-FRA.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation<\/a><\/strong><\/li>\n<\/ul>\n<h5>12 mai 2022 &#8211; \u00c9v\u00e9nement \u00ab Des id\u00e9es pour un marketing plus efficace \u00bb<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/SMSup_SMS-professionnel.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Le SMS, un outil de communication has been ?<\/strong><\/a><br \/>\n<em style=\"font-size: 1rem;\"><em>Luc Wohlhauser &amp; Romain Bossel, SMSup<\/em><\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Bring_Pourquoi-la-personnalisation-est-le-futur-pour-diffuser-des-offres.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pourquoi la personnalisation est le futur pour diffuser des offres<\/strong><\/a><br \/>\n<em>Nadine M\u00fcller, Bring!<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Gamned_METAVERSE-1.pdf\" target=\"_blank\" rel=\"noopener\">D\u00e9cryptage\u00a0&amp;\u00a0opportunit\u00e9s business\u00a0: metaverse, NFT, in-game&#8230;<\/a><br \/>\n<\/strong><em>Silvana Imperiali &amp; Diane De Vilmorin, Gamned!<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/cosatic_affichage-exterieur-en-programmatique.pdf\" target=\"_blank\" rel=\"noopener\">L\u2019affichage ext\u00e9rieur fait sa r\u00e9volution digitale en programmatique<\/a><br \/>\n<\/strong><em>Louis Venant, cosatic<\/em><strong><br \/>\n<\/strong><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Webrepublic_Feed-management.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Optimiser les performances des canaux publicitaires en ligne<\/strong> <strong>gr\u00e2ce au feed management<\/strong><\/a><em><br \/>\nEug\u00e9nie Briet &amp; Antoine Czubinski, Webrepublic<br \/>\n<\/em><\/li>\n<\/ul>\n<h5>10 mars 2022 &#8211; Webinaire : Social Commerce<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/Presentation-Alexandra-Scherrer_-Webinaire-Social-Commerce-ASSOCIATION-DE-COMMERCE.swiss_FRA.pdf\" target=\"_blank\" rel=\"noopener\">\u00ab Le Social Commerce \u00bb est-il le nouveau commerce en ligne ?<\/a><\/strong><br \/>\n<em style=\"font-size: 1rem;\">Alexandra Scherrer, CEO, Carpathia<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/03\/Presentation-Olivier-Carre_-Webinaire-Social-Commerce-ASSOCIATION-DE-COMMERCE.swiss_FRA.pdf\" target=\"_blank\" rel=\"noopener\">Social Commerce<\/a><\/strong><br \/>\n<em>Olivier Carr\u00e9, Co-Head of SEA International, Webrepublic<\/em><\/li>\n<li><strong>Enregistrement :<\/strong> Int\u00e9ress\u00e9 par l&#8217;enregistrement de la pr\u00e9sentation? Contactez-nous : &#105;&#x6e;&#102;&#x6f;&#64;&#x68;&#97;&#x6e;d&#x65;l&#x73;v&#x65;r&#98;&#x61;&#110;&#x64;&#46;&#x73;&#119;&#x69;&#115;&#x73;<\/li>\n<\/ul>\n<h5>26 f\u00e9vrier 2022 &#8211; Webinaire : Nouveau contrat-cadre pour les transactions par cartes de cr\u00e9dit et d\u00e9bit &#8211; Wallee <strong>\u00a0<\/strong><strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/02\/Presentation-webinaire-Nouveau-contrat-cadre-pour-les-transactions-par-cartes-de-credit-et-de-debit.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation<\/a><\/strong><br \/>\n<em><em>Manuela Karam Feuz, <\/em>Head Indirect Sales, Wallee AG<\/em><\/li>\n<li><strong>Enregistrement :<\/strong> Int\u00e9ress\u00e9 par l&#8217;enregistrement de la pr\u00e9sentation? Contactez-nous : &#x69;&#x6e;&#x66;&#x6f;&#x40;&#x68;&#x61;&#110;&#100;&#101;&#108;&#115;verb&#x61;&#x6e;&#x64;&#x2e;&#x73;&#x77;&#x69;&#x73;&#115;<\/li>\n<\/ul>\n<h5><\/h5>\n<h4>2021<\/h4>\n<h5>09 novembre 2021 &#8211; Webinaire : <strong>Les avis clients avec Trusted Shops\u00a0<\/strong><strong>\u00a0<\/strong><strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/08\/Negative-Bewertungen-Trusted-Shops_compressed.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/business.trustedshops.de\/hubfs\/1-TS_B2B\/content\/FR\/20211015_webinar_tirer_parti_avis_negatifs\/Comment%20bien%20r%C3%A9pondre%20aux%20avis%20n%C3%A9gatifs%20et%20en%20tirer%20parti%20pour%20augmenter%20vos%20ventes%20_.mp4?t=1636449059238\" target=\"_blank\" rel=\"noopener\">Enregistrement<\/a><\/strong><br \/>\n<em>David De Brito, Trusted Shops<\/em><\/li>\n<\/ul>\n<h5>14 septembre 2021 &#8211; Ev\u00e9nement \u00ab Le dernier kilom\u00e8tre en phase de transition \u00bb<\/h5>\n<ul>\n<li><em><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/09\/Poste-Suisse_Preparer-et-securiser-le-futur-de-la-distribution-de-colis-en-Suisse.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pr\u00e9parer et s\u00e9curiser le futur de la distribution de colis en Suisse<\/strong><\/a><br \/>\nPatrick Gieschke, Poste CH AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/09\/Quickpac_Le-dernier-kilometre-a-100-electrifie-avec-Quickpac.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Le dernier kilom\u00e8tre \u00e0 100 % \u00e9lectrifi\u00e9 avec Quickpac<\/strong><\/a><br \/>\n<em>Pierre-Hubert Dlaska, Quickmail AG | Quickpac<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/09\/UPS_Le-dernier-kilometre-strategies-et-solutions-pour-une-logistique-economique-et.pdf\" target=\"_blank\" rel=\"noopener\">Le dernier kilom\u00e8tre : strat\u00e9gies et solutions pour une logistique \u00e9conomique et \u00e9cologique<\/a><br \/>\n<\/strong><em>Jean-Alexandre Linden, UPS<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/09\/LuckaBox_King-Customer-and-the-digital-last-mile.pdf\" target=\"_blank\" rel=\"noopener\">King Customer and the digital last-mile<\/a><br \/>\n<\/strong><em>Jonas Leiding, LuckaBox Logistics <\/em><em>AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/09\/DPD_Et-vos-clients-dans-tout-ca.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Et vos clients dans tout \u00e7a ?<\/strong><\/a><br \/>\n<em>Tilmann Schultze, DPD (Schweiz) AG<\/em><strong style=\"font-size: 1rem;\">\u00a0<\/strong><\/li>\n<\/ul>\n<h5>26 ao\u00fbt 2021 &#8211; Google Webinar\/Training: Search Trends<strong><br \/>\n<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/10\/One-year-after.pdf\" target=\"_blank\" rel=\"noopener\">Looking back at a special year in Google Search<\/a><\/strong><br \/>\n<em>Sebastien Schnyder, Senior Analytical Consultant, Google<\/em><\/li>\n<\/ul>\n<h5>09 juin 2021 &#8211; Ev\u00e9nement <strong>\u00ab <\/strong>10 id\u00e9es pour un marketing plus efficace<strong>\u00a0\u00bb<\/strong><\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/Profital_Pull-au-lieu-de-Push.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Pull au lieu de Push: Mobile Retail Marketing avec Profital<\/strong><\/a><em><br \/>\nMario Rubinetti, Sales- &amp; Campaign-Manager, Profital<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/Webrepublic_Opportunites-digitales-avec-le-co-op-marketing.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Opportunit\u00e9s digitales avec le co-op marketing<\/strong><\/a><br \/>\n<em>Olivier Carr\u00e9, Team Manager SEA, Webrepublic<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/BeOnPerf_Score-Powered-Programmatic.pdf\" target=\"_blank\" rel=\"noopener\">Comment le scoring peut am\u00e9liorer la performance de vos campagnes display<\/a><br \/>\n<\/strong><em>Alain\u00a0\u00a0Pezzoni, CEO, BeOnPerf.com<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/Quickmail_Mailings-partiellement-adresses.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Acquisition de nouveaux clients \u00e0 l\u2019aide de mailings partiellement adress\u00e9s<\/strong><em>\u00a0<\/em><\/a><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/Quickmail_Mailings-partiellement-adresses.pdf\" target=\"_blank\" rel=\"noopener\">aux m\u00e9nages actifs en mati\u00e8re de commande<\/a><br \/>\n<\/strong><em>Pierre-Hubert Dlaska, Membre de la direction, Chef des ventes, Quickmail AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/SEMSEA_effets-de-levier-de-base-pour-booster-son-Marketing-PPC-sans-effort.pdf\" target=\"_blank\" rel=\"noopener\"><strong>3 effets de levier de base pour booster son Marketing PPC sans effort\u00a0<\/strong><\/a><br \/>\n<em>Daniel Haddad, Digital Strategist, SEMSEA<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/ABOUT-YOU_lapplication-pour-savoir-ce-que-pensent-les-Suisses.pdf\" target=\"_blank\" rel=\"noopener\"><strong>ABOUT YOU, l\u2019application pour savoir ce que pensent les Suisses<\/strong><\/a><br \/>\n<em>Julien Kolly, About You Services SA<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/GAMNED_La-video-360-du-branding-a-la-performance.pdf\" target=\"_blank\" rel=\"noopener\"><strong>La vid\u00e9o 360 : du branding \u00e0 la performance<\/strong><\/a><br \/>\n<em>Pierre Berendes, Managing Director, GAMNED! SWITZERLAND<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/ParceLap_Le-canal-marketing-le-plus-inexplore-du-e-commerce.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Le canal marketing le plus inexplor\u00e9 du e-commerce <\/strong><\/a><br \/>\n<em>Franz Klingler, Senior Consultant, ParcelLab Suisse<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/HORISEN_Maximum-Conversion-with-Telegram-and-SMS.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Mobile Messaging \u2013 Maximum conversion with Telegram and SMS<\/strong><\/a><em><br \/>\n<\/em><em>Fabrizio Salanitri, CEO, HORISEN AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/Converto_Campagne-CROSSMEDIA-lancee-en-toute-simplicite.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Campagne CROSSMEDIA lanc\u00e9e en toute simplicit\u00e9<\/strong><\/a><em><br \/>\nPaul R\u00f6hrig, Media &amp; Partner Management, Converto<\/em><\/li>\n<\/ul>\n<h5>07 mai 2021 &#8211; Webinar <strong>\u00ab L&#8217;indication des prix faite correctement \u00bb<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/05\/2021-05-06-Presentation-OIP-VSV-II.pdf\" target=\"_blank\" rel=\"noopener\">L&#8217;indication des prix pour le commerce en ligne de marchandise<\/a><\/strong><br \/>\n<em>Sara Girardin, SECO<br \/>\n<\/em><\/li>\n<li><strong><a href=\"https:\/\/www.dropbox.com\/s\/hw4tt0s7hppmwkf\/Enregistrement%20Webinaire%20Indication%20des%20prix_07.05.2021.mp4?dl=0\" target=\"_blank\" rel=\"noopener\">Enregistrement du webinaire \u00ab L&#8217;indication des prix faite correctement \u00bb<\/a><\/strong><\/li>\n<\/ul>\n<h5>28 avril 2021 &#8211; Webinaire <strong>\u00ab L&#8217;internationalisation avec la Poste Suisse et sQale \u00bb<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/04\/20210428-Handelsverband-Webinar-Internationalisierung-mit-sQale-by-QoQa.pdf\" target=\"_blank\" rel=\"noopener\">sQale by QoQa : Une seule plateforme \u2013 240 pays<\/a><\/strong><br \/>\n<em>Nicolas Rattaz,CEO &amp; Co-Founder, sQale eCommerce by QoQa &#8211; <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/04\/sQale-by-QoQa_information_FR.pdf\" target=\"_blank\" rel=\"noopener\">Info sur sQale<\/a><\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/04\/Presentation-Poste-Webinar_28421_final_fr_fr.pdf\" target=\"_blank\" rel=\"noopener\">La Poste Suisse : Avec quatre options d\u2019exportation \u00e0 l\u2019\u00e9tranger, y compris le d\u00e9douanement. End-to-end.<\/a><\/strong><br \/>\n<em>Dominique Mantoan, Senior Product Consultant International, Post CH SA<\/em><\/li>\n<li><strong><a href=\"https:\/\/www.dropbox.com\/s\/40y451dwrqgf37w\/Webinaire%20L%27internationalisation%20avec%20la%20Poste%20Suisse%20et%20sQale%20du%2028.04.2021.mp4?dl=0\" target=\"_blank\" rel=\"noopener\">Enregistrement du webinaire \u00ab L&#8217;internationalisation avec la Poste Suisse et sQale \u00bb<\/a><\/strong><\/li>\n<\/ul>\n<h5>12 f\u00e9vrier 2021 &#8211; Webinaire \u00ab Nouvelle loi sur la protection des donn\u00e9es \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/02\/Praesentation_MLL_revision-DSG_Handelsverband_draft_vfinal-120221_FR.pdf\" target=\"_blank\" rel=\"noopener\">Pr\u00e9sentation \u00ab Nouvelle loi sur la protection des donn\u00e9es \u00bb\u00a0<\/a><\/strong><br \/>\n<em>Lukas B\u00fchlmann, avocat, associ\u00e9 et Head Digital, Data Privacy &amp; E-Commerce\u00a0de l\u2019\u00e9tude d&#8217;avocats MLL<\/em><br \/>\n<em>Cornelia Mattig, avocate et collaboratrice de l\u2019\u00e9quipe de protection des donn\u00e9es de Froriep<\/em><\/li>\n<\/ul>\n<h5>24 septembre 2020 &#8211; Ev\u00e9nement &#8220;6 id\u00e9es pour un marketing plus efficace&#8221;<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/RoboPen_17.09.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">RoboPen, le robot calligraphe : Pour des mailings qui ne passent pas inaper\u00e7us<\/a><\/strong><br \/>\n<em>R\u00e9my Sahuc, Consultant Dialog Marketing Solutions, La Poste Suisse<\/em><\/li>\n<li><span style=\"font-size: 1rem;\"><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/Pop-in-17.09.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Pop-up stores, le retail flexible<\/strong><\/a><br \/>\n<\/span><em>Tamara Sthioul, Founder &amp; CEO, POPIN.CH<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/haar-shop.ch_20.09.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Publicit\u00e9s pour nouveaux clients<\/strong><\/a><br \/>\n<em>Beat Stoller, Responsable des coop\u00e9rations, haar-shop.ch AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/Cherry-Checkout_24.09.20.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>D\u00e9velopper ses ventes avec les associations caritatives<\/strong><\/a><br \/>\n<em>J\u00e9r\u00e9my Grandjean, Co-Fondateur &amp; CEO, Cherry Checkout<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/SEMSEA_28.09.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Google Search Ads : les dessous de la performance<\/strong><\/a><em><br \/>\n<\/em><em>Daniel Haddad, Digital Strategist, SEMSEA Suchmaschinenmarketing AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/Campus_23.09.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">L\u2019avenir des influenceurs<\/a><\/strong><br \/>\n<em>Isabelle Jacober, Studio Director, Select World SA\/Campus<\/em><\/li>\n<\/ul>\n<h5>10 septembre 2020 &#8211; <strong>Webinar: Ever changing cross border regulations and carriers competencies<\/strong><\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/CH-Brokerage-Webinar.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Ever changing cross border regulations and carriers competencies<\/a><br \/>\n<em>Join Walter van der Meiren, Head UPS Europe Brokerage and Alexender Linden, UPS Brokerage Switzerland<\/em><\/strong><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/09\/CH-Webinar-QA.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">QR<\/a><\/strong><\/li>\n<\/ul>\n<h5>19 mai 2020 &#8211; Webinaire \u00ab Introduction de la facture QR \u00bb<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/SIX_Pr\u00e4sentation_QR-Rechnung_VSV-Versandhandel_West-CH-fr.final_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>La facture QR sert de pont entre le bulletin de versement actuel et l\u2019eBill<\/strong><\/a><br \/>\n<em>Oliver Jenny, Senior Partner Manager, SIX Banking Services<br \/>\n<\/em><em>Thomas Reske, Senior Partner Manager, SIX Banking Services \u00a0<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/QR-Rechnung-_ASVAD.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Kit de d\u00e9marrage &#8211; R\u00e9alisation de la QR-facture<\/a><br \/>\n<\/strong><em>Sven L\u00f6ffel, Sales &amp; Support Key Accounts, PostFinance AG<\/em><\/li>\n<\/ul>\n<h5>14 mai 2020 &#8211; Webinaire \u00ab Be where your customers are \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/ADF_Brosch\u00fcre_Push_Webinar_13052020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Potential and Best Practices for Web Push Notifications<\/a><br \/>\n<\/strong><em>Philippe M\u00fcller, Director, adfocus GmbH<\/em><\/li>\n<li><strong><a href=\"https:\/\/www.vsv-versandhandel.ch\/wp-content\/uploads\/2020\/05\/Samsung-Pay-VSV-Introduction.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Samsung<\/a><a href=\"https:\/\/www.vsv-versandhandel.ch\/wp-content\/uploads\/2020\/05\/Samsung-Pay-VSV-Introduction.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> Pay \u2013 Communication in your wallet<\/a><br \/>\n<\/strong><em>Boris Simic, Business Development Manager, Samsung Electronics Switzerland<\/em><\/li>\n<\/ul>\n<h5>07 mai 2020 &#8211; Webinaire \u00ab Plus de succ\u00e8s avec des outils marketing appropri\u00e9s \u00bb<\/h5>\n<ul>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/Re-marketing-le-meilleur-marketing_web.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Re-marketing, le meilleur marketing !<\/a><\/strong><br \/>\n<em>Reto Wettstein, Directeur, Prime Data AG<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/200507-CONVERTO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Feed Based Advertising &#8211; comment facilement utiliser son E-Shop comme cockpit de communication<\/a><\/strong><br \/>\n<em>Mathias Bettschart, Responsable des nouvelles affaires, Converto AG<\/em><\/li>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2020\/06\/ASVAD-blackfriday.ch-Insights_2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>La mutation annuelle du Black Friday et ses opportunit\u00e9s pour le commerce en Suisse<\/strong><br \/>\n<strong>Les dates, le march\u00e9 et les tendances de l&#8217;\u00e9volution en 2020<em>\u00a0<\/em><\/strong><\/a><em><br \/>\nJ\u00e9r\u00f4me Amoudruz, Directeur g\u00e9n\u00e9ral, Blackfriday<\/em><\/li>\n<\/ul>\n<h5>27 f\u00e9vrier 2020 &#8211;\u00a0 Ev\u00e9nement Cross Border R\u00f6stigraben<\/h5>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Forum-Bilinguisme_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Diff\u00e9rences culturelles, mesures de succ\u00e8s<\/strong><\/a><br \/>\n<em>Virginie Borel, Forum du bilinguisme (DEU\/FRA)<\/em><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/QoQa_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Exemple concret QoQa<\/a><\/strong><br \/>\n<i>Fabio Monte, <\/i><i>COO &amp; <\/i><i>administrator<\/i><i>, <\/i><i>QoQa<\/i><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Vedia_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Exemple concret Vedia<\/a><\/strong><br \/>\n<i>Patrick Jorand, Directeur, <\/i><i>Vedia<\/i><i> SA \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 \u00a0<\/i><\/li>\n<li>Exemple concret La Redoute &#8211; pr\u00e9sentation non disponible\u00a0<i><br \/>\n<\/i><i>Laurent <\/i><i>Garet<\/i><i>, CEO, La Redoute Suisse SA \u00a0 \u00a0<\/i><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Brack_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Praxisbeispiel Brack<\/a><\/strong><br \/>\n<i>Marc Isler, <\/i><i>CEO, BRACK.CH AG<\/i><\/li>\n<li><span style=\"font-size: 1rem;\"><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Farmy_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Praxisbeispiel Farmy<\/a><\/strong><br \/>\n<\/span><i>Thomas Zimmermann, <\/i><i>Chief Procurement Officer, <\/i><i>Farmy<\/i><i> AG<\/i><\/li>\n<li><strong><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/Qaveman_Cross-Border-Roestigraben_27.02.2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Praxisbeispiel Qaveman<\/a><\/strong><br \/>\n<i>Alexis <\/i><i>Leibbrandt<\/i><i>, <\/i><i>Chief <\/i><i>of<\/i><i> Exploration, <\/i><i>Qaveman<\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"Toolbox\">Protection des donn\u00e9es et CGV<\/h2>\n<p>Le 1er septembre 2023, la nouvelle loi suisse sur la protection des donn\u00e9es est entr\u00e9e en vigueur et a entra\u00een\u00e9 de nombreuses nouvelles obligations, notamment pour les commer\u00e7ants en ligne. Nous pouvons volontiers vous aider pour toute question relative \u00e0 la loi sur la protection des donn\u00e9es. N&#8217;h\u00e9sitez pas \u00e0 nous contacter \u00e0 l&#8217;adresse <a href=\"&#x6d;a&#x69;l&#x74;&#111;&#x3a;&#105;n&#x66;o&#x40;&#104;&#x61;&#110;&#x64;&#101;l&#x73;v&#x65;&#114;&#x62;&#97;&#x6e;&#x64;&#46;&#x73;w&#x69;&#115;&#x73;\" target=\"_blank\" rel=\"noopener\">&#x69;&#110;&#x66;&#x6f;&#64;&#x68;&#97;n&#x64;&#101;l&#x73;&#118;e&#x72;&#98;a&#x6e;&#100;&#x2e;&#x73;&#119;&#x69;&#x73;&#115;<\/a>.<\/p>\n<p><strong>D\u00e9claration de protection des donn\u00e9es<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/07\/Template-PPD_association-de-commerce_03082022_FR.docx\" target=\"_blank\" rel=\"noopener\">Template PPD en fran\u00e7ais<\/a>\u00a0\/\u00a0<a style=\"color: #9f002f;\" href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2025\/07\/Template-Datenschutzerklaerung_v1.0_10052022.docx\" target=\"_blank\" rel=\"noopener\">Template Datenschutzerkl\u00e4rung Deutsch<\/a><\/li>\n<\/ul>\n<p><strong>CGV standard minimal<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2018\/04\/conditions-generales.docx\" target=\"_blank\" rel=\"noopener noreferrer\">CGV en fran\u00e7ais<\/a> \/ <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2018\/04\/AGB_06_2016.docx\" target=\"_blank\" rel=\"noopener noreferrer\">AGB Deutsch<\/a><\/li>\n<\/ul>\n<p><strong>Remarque :<\/strong> les CGV et la d\u00e9claration de protection des donn\u00e9es constituent un standard minimal sur la base de notre code d&#8217;honneur r\u00e9dig\u00e9 par <a href=\"https:\/\/mll-legal.com\/\" target=\"_blank\" rel=\"noopener\">MLL<\/a>. Pour des adaptations et des compl\u00e9ments individuels des conditions g\u00e9n\u00e9rales dans le cadre de vos prestations, nous vous recommandons de prendre contact avec un avocat sp\u00e9cialis\u00e9.<\/p>\n<p>Ces documents sont exclusivement destin\u00e9s aux membres de l&#8217;ASSOCIATION.swiss et sont cofinanc\u00e9s par les cotisations des membres. Nous vous prions de ne pas mettre ces documents \u00e0 la disposition de tiers.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"ORI\">Etude : ORI &#8211; Omni Channel Index<\/h2>\n<h3>\u00c9tude ORI 2022<\/h3>\n<p><strong>L\u2019indice de pr\u00e9paration Omnichannel le plus complet de Suisse. Avec une analyse d\u00e9taill\u00e9e de plus de 50 d\u00e9taillants. <\/strong><\/p>\n<p>En collaboration avec l\u2019ASSOCIATION DE COMMERCE.swiss, Google Suisse et l\u2019institut d\u2019\u00e9tudes de march\u00e9 MindTake ont publi\u00e9 pour la troisi\u00e8me fois l&#8217;\u00e9tude Omni-Channel Reife Index (ORI) des commer\u00e7ants stationnaires suisses. Gr\u00e2ce \u00e0 la recherche documentaire (desk research) de 50 commer\u00e7ants suisses (5 000 points de contr\u00f4le au total), au sondage de 1000 consommateurs et de 27 commer\u00e7ants stationnaires, l&#8217;\u00e9tude dresse un tableau g\u00e9n\u00e9ral du commerce suisse en ce qui concerne sa maturit\u00e9 omni-canal du point de vue des besoins des clients.<\/p>\n<p>Comment le commerce en ligne est-il imbriqu\u00e9e avec le commerce stationnaire ? Quels sont les points de service en ligne qui sont vraiment pertinents pour les clients dans le parcours client (Customer Journey) ? Le client est-il pr\u00eat \u00e0 payer un suppl\u00e9ment pour la durabilit\u00e9 ? Et comment le consommateur pr\u00e9f\u00e8re-t-il communiquer avec son commer\u00e7ant ? L&#8217;\u00e9tude r\u00e9pond r\u00e9guli\u00e8rement \u00e0 de nombreuses questions que se pose tout commer\u00e7ant.<\/p>\n<p>Pour la premi\u00e8re fois, nous avons cr\u00e9\u00e9 un tableau de bord pour la comparaison d\u00e9taill\u00e9e des commer\u00e7ants, qui permet aux commer\u00e7ants contr\u00f4l\u00e9s d&#8217;avoir un aper\u00e7u des r\u00e9sultats d\u00e9taill\u00e9s du desk research. L&#8217;acc\u00e8s au tableau de bord doit \u00eatre demand\u00e9 via le site web de\u00a0<a href=\"https:\/\/www.mindtake.com\/de\/retail-ori-schweiz-30\">mindtake<\/a>.<\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/FINAL_FRA_Medienmitteilung-ORI-Schweiz.pdf\" target=\"_blank\" rel=\"noopener\">Communiqu\u00e9 de presse &#8211; Fran\u00e7ais<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/FINAL-EN-ORI-BOOKLET.pdf\" target=\"_blank\" rel=\"noopener\">ORI Booklet &#8211; English<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/FINAL-DE-ORI-BOOKLET.pdf\" target=\"_blank\" rel=\"noopener\">ORI Booklet &#8211; Deutsch<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/ORI-CH-3.0_Gesamtbericht.pdf\" target=\"_blank\" rel=\"noopener\">ORI Gesamtbericht &#8211; Deutsch<\/a><\/p>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/05\/FINAL_Medienmitteilung-ORI-Schweiz-09.5.2022.pdf\" target=\"_blank\" rel=\"noopener\">Pressemitteilung &#8211; Deutsch<\/a><\/p>\n<p><a href=\"https:\/\/www.mindtake.com\/de\/retail-ori-schweiz-3\">ORI Dashboard (on Request @mindtake)<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"Onlinehaendlerbefragung\">Online Retailer Survey &#8211; ZHAW<\/h2>\n<h4>2022<\/h4>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/09\/220914_Zumstein-Oswald-Brauer_Onlinehaendlerbefragung_2022.pdf\" target=\"_blank\" rel=\"noopener\">Onlineh\u00e4ndlerbefragung Schweiz 2022_DEU<\/a><br \/>\n<a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2022\/10\/221013_Zumstein-et-al_OnlineRetailerSurvey_2022.pdf\" target=\"_blank\" rel=\"noopener\">Online Retailer Survey 2022_ENG<\/a><\/p>\n<h4>2021<\/h4>\n<p><a href=\"https:\/\/digitalcollection.zhaw.ch\/bitstream\/11475\/23074\/3\/Zumstein-Oswald-Brauer_Onlinehaendlerbefragung_2021_final_final.pdf\" target=\"_blank\" rel=\"noopener\">Onlineh\u00e4ndlerbefragung Schweiz 2021<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"commercereport\">Commerce Report 2022<\/h2>\n<p class=\"entry-title\">Commerce Report 2022 &#8211; \u00abValeurs et services au centre ducommerce\u00bb<br \/>\n<a href=\"https:\/\/www.commerce-report.ch\/fr\/etude-actuelle\/\" target=\"_blank\" rel=\"noopener noreferrer\">T\u00e9l\u00e9chargez ici l\u2019\u00e9tude E-Commerce Report Suisse 2022 (Etude en allemand, mais Managment Summary en fran\u00e7ais et en anglais)<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"OmniChannelmanagement\">Omni Channel Management 2021<\/h2>\n<p><a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2021\/06\/OCM-Studie_Handelsverband_swiss.pdf\" target=\"\" rel=\"noopener\">OCM Studie Handelsverband Swiss<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Informations g\u00e9n\u00e9rale Assembl\u00e9 g\u00e9n\u00e9rale Statistiques<\/p>\n","protected":false},"author":4578,"featured_media":0,"parent":6659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-login.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-60420","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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