{"id":52893,"date":"2024-07-22T10:41:35","date_gmt":"2024-07-22T08:41:35","guid":{"rendered":"https:\/\/handelsverband.swiss\/?p=52893"},"modified":"2024-07-23T08:38:01","modified_gmt":"2024-07-23T06:38:01","slug":"est-il-encore-rentable-de-faire-le-fulfillment-soi-meme","status":"publish","type":"post","link":"https:\/\/handelsverband.swiss\/fr\/est-il-encore-rentable-de-faire-le-fulfillment-soi-meme\/","title":{"rendered":"Est-il encore rentable de faire le fulfillment soi-m\u00eame ?"},"content":{"rendered":"<p><em>Article de Sascha Boltizar, <a href=\"https:\/\/logistikkoenner.ch\/\" target=\"_blank\" rel=\"noopener\">Die Logistikk\u00f6nner<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Le commerce en ligne conna\u00eet une croissance fulgurante. Ces derni\u00e8res ann\u00e9es, de nombreuses entreprises ont d\u00fb offrir leurs produits en ligne en raison des restrictions li\u00e9es \u00e0 la Covid. Avec ce changement, les habitudes d&#8217;achat des consommateurs se sont orient\u00e9es vers le commerce en ligne, offrant des avantages tels que des achats 24h\/24, des livraisons \u00e0 domicile et des options de paiement flexibles. Cependant, pour les entreprises, passer au commerce en ligne repr\u00e9sente un d\u00e9fi majeur, <\/strong><strong>notamment pour la gestion des stocks et de la logistique, souvent non adapt\u00e9es aux commandes individuelles.<\/strong><\/p>\n<p><strong>Qu&#8217;englobe le fulfillment en e-commerce ?<\/strong><br \/>\nLe fulfillment couvre l&#8217;ensemble du processus de commande : r\u00e9ception de la commande, exp\u00e9dition, service client et gestion des retours. Les t\u00e2ches principales incluent :<\/p>\n<ul>\n<li>gestion des donn\u00e9es clients<\/li>\n<li>approvisionnement et contr\u00f4le des entr\u00e9es de marchandises<\/li>\n<li>stockage des produits<\/li>\n<li>ex\u00e9cution des commandes \/ exp\u00e9dition des marchandises<\/li>\n<li>service client<\/li>\n<li>facturation \/ relance \/ notes de cr\u00e9dit<\/li>\n<li>gestion des retours<\/li>\n<li>analyse et rapports (d\u00e9lais d&#8217;approvisionnement, taux de stock, rentabilit\u00e9)<\/li>\n<\/ul>\n<p><strong>Quels sont les avantages d&#8217;un prestataire de fulfillment ?<\/strong><br \/>\nAvec la croissance de l&#8217;entreprise, il devient difficile de g\u00e9rer toutes les t\u00e2ches de fulfillment en interne. Les prestataires externes peuvent aider \u00e0 rationaliser les processus, r\u00e9duire les co\u00fbts et optimiser les ressources. Cela permet une scalabilit\u00e9 maximale de la logistique, laissant les entreprises se concentrer sur leur c\u0153ur de m\u00e9tier.<\/p>\n<p><strong>Avantages de l&#8217;externalisation :<\/strong><\/p>\n<ul>\n<li>r\u00e9duction des co\u00fbts<\/li>\n<li>optimisation de la gestion des ressources<\/li>\n<li>pas d&#8217;immobilisation de capital pour les infrastructures logistiques<\/li>\n<li>r\u00e9duction des d\u00e9lais de livraison<\/li>\n<li>optimisation des co\u00fbts d&#8217;exp\u00e9dition<\/li>\n<li>\u00e9conomies sur l&#8217;achat de mat\u00e9riaux d&#8217;exp\u00e9dition<\/li>\n<li>am\u00e9lioration du service client<\/li>\n<li>renforcement de la marque<\/li>\n<\/ul>\n<p><strong>Pour qui l&#8217;externalisation logistique est-elle avantageuse ?<\/strong><br \/>\nLes prestataires externes offrent des solutions sur mesure pour les start-ups, PME et grandes entreprises. Vous pouvez externaliser certaines parties ou l&#8217;ensemble du processus et b\u00e9n\u00e9ficier de capacit\u00e9s de stockage \u00e9volutives, d&#8217;un personnel flexible et de prix transparents.<\/p>\n<p><strong>Crit\u00e8res de s\u00e9lection d&#8217;un prestataire logistique :<\/strong><\/p>\n<ul>\n<li>communication ouverte et interlocuteur d\u00e9di\u00e9<\/li>\n<li>exp\u00e9rience av\u00e9r\u00e9e en logistique e-commerce<\/li>\n<li>flexibilit\u00e9 dans l&#8217;adaptation des services logistiques<\/li>\n<li>syst\u00e8me informatique moderne et processus de livraison durables<\/li>\n<li>transparence et service client professionnel<\/li>\n<\/ul>\n<p><strong>Conclusion :<\/strong><br \/>\nL&#8217;externalisation des services logistiques permet une scalabilit\u00e9 et une efficacit\u00e9 maximales. Avec un partenaire comme les Logistikk\u00f6nner, les entreprises peuvent optimiser leurs processus logistiques et se concentrer sur leurs activit\u00e9s principales. Cette collaboration offre la flexibilit\u00e9 n\u00e9cessaire pour r\u00e9pondre aux exigences dynamiques du commerce en ligne.<\/p>\n<p>Int\u00e9ress\u00e9? Convenez un entretien personnel avec <a href=\"https:\/\/logistikkoenner.ch\/\" target=\"_blank\" rel=\"noopener\">&#8220;Die Logistikk\u00f6nner&#8221;<\/a><br \/>\nT\u00e9l : +41 81 523 00 61<br \/>\nEmail : &#105;&#110;&#x66;o&#64;&#x6c;&#x6f;g&#105;&#x73;&#x74;i&#107;&#x6b;o&#101;&#x6e;&#x6e;e&#114;&#x2e;&#x63;h<\/p>\n<p><strong>Jetez \u00e9galement un coup d&#8217;\u0153il sur les conditions sp\u00e9ciales pour nos membres ! <a href=\"https:\/\/handelsverband.swiss\/wp-content\/uploads\/2024\/07\/FINAL-FR_SPEZIALANGEBOT-FUeR-MITGLIEDER-DES-HANDELSVERBAND.pdf\" target=\"_blank\" rel=\"noopener\">Cliquez ici pour d\u00e9couvrir le contrat-cadre.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Article de Sascha Boltizar, Die<\/p>\n","protected":false},"author":4782,"featured_media":52886,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-52893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Est-il encore rentable de faire le fulfillment soi-m\u00eame ? 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